Student Technology Center Technician - Hourly
Type of Position: Temporary (Fixed Term) Staff - Clerical. Sponsorship not available.
About the University
The University of Arkansas, Fayetteville, founded in 1871, is a land grant institution classified among the nation’s top 2 percent of universities with the highest level of research activity. Located in Fayetteville—a community ranked as one of the best places to live in the U.S.—the university advances Arkansas and builds a better world through education, research, and outreach. Northwest Arkansas is home to numerous Fortune 500 companies, a strong economy, and a growing reputation for arts and quality of life.
About the Role
The Student Technology Center Technician assists students, faculty, and staff with hardware and software issues. This role requires strong customer service skills, troubleshooting abilities, and managing equipment checkouts. Regular, reliable attendance and the ability to maintain positive working relationships are essential.
Responsibilities
- Assist students, faculty, and staff with technical questions and troubleshoot hardware/software issues.
- Manage equipment checkouts to students, faculty, and staff.
- Maintain collegial and harmonious working relationships.
Requirements
- High school diploma or equivalent formal education.
- Working knowledge of Microsoft Office applications.
Preferred Qualifications
- Prior customer service experience.
- Demonstrated knowledge of personal computer operations and software functions.
- Knowledge of Adobe Creative Cloud.
Pay
$11.00 per hour.
Benefits
This position is not benefits-eligible.
Pre-employment screening requirements include a criminal background check and sex offender registry check.