Hourly Technician

About the role

BMW Service Center, a Penske Automotive Group dealership, is seeking an Hourly Technician to provide exceptional customer experiences through vehicle repairs and maintenance.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
• Ensure customers have a world-class service experience at every step along their ownership journey
• Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate
• Understand and comply with all federal, state, and local regulations affecting shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Strong work ethic with the ability to work in a fast-paced, results-driven environment
• Safe working knowledge of shop tools and equipment, and dealership experience
• Brand knowledge is preferred, but not required

Qualifications

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Skills

• Safe working knowledge of shop tools and equipment
• Strong work ethic
• Ability to work in a fast-paced, results-driven environment
• Compliance with manufacturer standards
• Effective communication skills
• Safety awareness

Benefits

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match
• Paid training and resources for career growth and advancement
• Values-driven culture built on integrity, professionalism, excellence, and teamwork
• State-of-the-art facilities and excellent working conditions

Pay

Competitive compensation and benefits package, including a comprehensive benefits program, health care options, and a 401k savings and retirement plan with company match.

Schedule

Fast-paced, results-driven environment with flexible scheduling options to accommodate your needs.