Hourly Technician
About the role
East Madison Toyota is seeking Hourly Technicians to join their team and provide exceptional customer experiences. Full Time and Part Time positions are available.
Responsibilities
- Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
- Ensure customers have a world-class service experience at every step of their ownership journey, particularly during vehicle repairs
- Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
- Communicate clearly and effectively with Service Advisors regarding technical information about customer vehicles
- Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, ensuring accurate estimates and work orders
- Understand and comply with all relevant federal, state, and local regulations affecting shop operations, including handling and disposing of hazardous waste, OSHA guidelines, and use of safety and health personal protective equipment
Requirements
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
- Strong work ethic capable of working in a fast-paced, results-driven environment
- Safe working knowledge of shop tools and equipment, and previous dealership experience preferred
- Brand knowledge is preferred but not required
Qualifications
- Commitment to delivering an exceptional customer experience
- Excellence in technical knowledge and expertise
- Effective communication skills
- Accountability for meeting manufacturer standards and maintaining accurate records
- Safety awareness and compliance with relevant regulations
Skills
- Customer service orientation
- Technical aptitude
- Communication skills
- Attention to detail
- Work ethic and reliability
Benefits
Penske Automotive Group offers a comprehensive benefits package, including health care options, a 401(k) savings and retirement plan with company match, training, resources, and opportunities for career growth and advancement.
Pay
Compensation details are not specified in the job posting.
Schedule
Schedule details are not specified in the job posting.
Benefits
Comprehensive benefits package, including health care options, a 401(k) savings and retirement plan with company match, training, resources, and opportunities for career growth and advancement.
Values
The company values integrity, professionalism, excellence, and teamwork.
Company Information
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.
All applicants must possess a valid driver's license and have a good driving record.