Hourly Technician

About the role

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.
• Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, and dealership experience.
• Brand knowledge is preferred, but not required.

Qualifications

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.

Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.

Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.

Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.

Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Skills

• Safe working knowledge of shop tools and equipment.
• Strong work ethic.
• Ability to work in a fast-paced, results-driven environment.
• Compliance with manufacturer standards.
• Effective communication skills.
• Understanding of safety and health regulations.

Benefits

Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

Pay

Competitive compensation and benefits.

Schedule

Results-driven environment with fast-paced work.

Apply

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!