Jobs · Engineering · Michigan

Hourly Technician

Bill Brown Ford · Livonia, MI · 1 mo ago
EngineeringFull-time

About the role

Join Bill Brown Ford, a Penske Automotive Group dealership, and deliver extraordinary customer experiences. We are seeking dedicated and motivated professionals who share our passion for excellence and achievement.

Responsibilities

  • Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
  • Deliver an excellent customer experience
  • Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
  • Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors
  • Ensure compliance with all manufacturer standards of quality and timeliness for repairs and maintenance work, and accuracy of estimates and work orders
  • Comply with all federal, state, and local regulations affecting shop operations, including handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

Requirements

  • Genuine interest in providing an exceptional customer experience
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment
  • Safe working knowledge of shop tools and equipment, and dealership experience
  • Brand knowledge is preferred, but not required

Qualifications

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.

Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.

Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.

Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.

Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Skills

Safe working knowledge of shop tools and equipment, and dealership experience.

Brand knowledge is preferred, but not required.

Benefits

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

Proudly named to Glassdoor's Best Places to Work

Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

Values-driven culture built on integrity, professionalism, excellence, and teamwork.

State-of-the-art facilities and excellent working conditions.

Pay

TBD

Schedule

TBD

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