Jobs · OTHR · Pennsylvania

Student Support Representative

Tharp Consulting · Munhall, PA · Yesterday
OTHRFull-time
Role: Entry Level Customer Success Specialist for a Customer Service & Support team, focused on strengthening inclusive learning experiences and supporting a diverse student population. Key Duties Provide exceptional customer support and guidance to help students engage with educational programs.Bridge the gap between students and program resources by answering questions and offering direction.Support students in navigating academic and career pathways.Help ensure a welcoming, inclusive environment through respectful communication and service.Collaborate with internal teams to maintain a high-quality support experience. Qualifications & Skills Passion for inclusive learning and supporting diverse communities.Strong interpersonal and customer-facing communication skills.Ability to provide guidance, solve problems, and handle inquiries with empathy.Organizational skills and attention to detail in a support-focused role.

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