Student Support Administrative Program Coordinator - Student Enrollment and Support Services
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones.
We need to extract substantive content: The posting includes:
- General Notes: Must be eligible to work in US full-time; location Austin, TX.
- Purpose: Provides administrative oversight for all areas of Student Support as well as assists with implementation of programs for Off-Campus Resources and Basic Needs. Maintain positive customer service for anyone engaging with Student Support and/or BCAL.
- Responsibilities: long list.
- Required Qualifications: Bachelor's degree and three years of work experience; ability to work independently; proficiency with MS Office; excellent organization skills; excellent interpersonal, verbal and written communication; ability to pass background checks; ability to gain authorization to drive a university vehicle; relevant education/experience may be substituted.
- Preferred Qualifications: Knowledge and experience with UT Austin processes; experience with UT Austin HR and accounting procedures; experience managing student team members; previous work with youth programs requiring youth protection compliance.
- Driving Required: job requires class "C" operator's driver's license; must provide current three-year driving record; if not Texas resident, must obtain TX license within 30 days; employees required to have CDL subject to drug/alcohol testing (but note they require class C, not CDL; still mention).
- Salary Range: $52,000 + depending on qualifications.
- Working Conditions: May work in extreme temperatures; may work around standard office conditions; repetitive use of keyboard; use of manual dexterity; lifting and moving.
- Required Materials: Resume/CV; 3 work references with contact info; at least one reference from supervisor; Letter of interest.
- Additional instructions about application process (but we should remove application instructions). The instructions about how to apply, Workday, etc. Should be removed as boilerplate/application instructions. Also remove EEO, compliance, etc. Also remove background check details? The background check mention is part of required qualifications? Actually it's under "Required Qualifications" includes ability to pass all required background checks as required by Youth Protection Office. That's substantive. Also later there is a section "Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position." That's duplicate; we can keep one mention but not duplicate. We'll keep the requirement to pass background checks as part of qualifications.
- Retirement Plan Eligibility: mention TRS; that's substantive? It's about benefits? Could be considered benefits. The posting states: "Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length." That's a benefit detail. So we could include a Benefits section with that.
- Pay Transparency etc is boilerplate; remove.
- Employment Eligibility Verification etc is boilerplate/application instructions; remove.
- E-Verify etc is boilerplate; remove.
- Compliance etc is boilerplate; remove.
Thus we need sections: About the role (maybe purpose), Responsibilities, Required Qualifications, Preferred Qualifications, Driving Requirements (maybe as part of qualifications?), Salary (Pay), Working Conditions (maybe as part of Benefits? but we can have a Working Conditions section if not covered elsewhere). Benefits: Retirement plan.
We need to avoid thin sections; combine where appropriate.
We could have:
About the role
... purpose ...
Responsibilities
... list items ...
Required Qualifications
... list ...
Preferred Qualifications
... list ...
Pay
Salary range: $52,000 + depending on qualifications.
Benefits
Eligible for the Teacher Retirement System of Texas (TRS) retirement plan, subject to working at least 20 hours per week and 135 days per year.
Working Conditions
May work in extreme temperatures; standard office conditions; repetitive keyboard use; manual dexterity; lifting and moving.
We also need to include location and eligibility to work in US; maybe incorporate into About the role or a short meta paragraph. Could add a under About the role: "Position located in Austin, TX. Must be eligible to work in the United States on a full-time basis."
We must not repeat job title as heading. Good.
We must not include Job ID etc. Not present.
We must not include duplicated lines; we need to ensure we don't repeat same info.
We need to preserve all substantive information: Let's extract details.
Purpose: "Provides administrative oversight for all areas of Student Support as well as assists with the implementation of programs for Off-Campus Resources and Basic Needs. This position is charged with maintaining positive customer service for anyone engaging with Student Support and/or Behavior Concerns Advice Line (BCAL)."
We'll put that.
Responsibilities: Let's parse the responsibilities block:
"Coordinate administrative pieces for Student Support programs especially from Basic Needs and Off-Campus Resources. This includes purchasing equipment and other supplies, creating OOEFs, facilitating reimbursements, and maintaining expenditures for financial audits. Using a Procard and completing account receivables processing for the Procard. Assist with staffing on-campus programs for Student Support areas. Serve as a resource to Student Outreach and Support on critical operations including assisting in processing class absence notes, processing student death memos, planning and implementing UT Remembers with University Events and Experiences, maintaining up-to-date reporting on BCAL concerns including Protocall reports, and scheduling and preparing documentation for BAT meetings. Serve as backup support and coverage to the student employees assigned to Main 7, ensuring appropriate front desk coverage during absences and peak times, serving as the primary point of contact for visitors, faculty, staff, students, and external guests by providing excellent customer service when answering phone calls, serving walk-in customers, and assisting with crisis situations. Assist with collecting and submitting responsive documents for Open Records Requests regarding programs under Student Support. Serve on campus-wide committees. Other duties as assigned."
We'll break into list items.
Required Qualifications:
- Bachelor's degree and three years of work experience.
- Ability to work independently and meet deadlines with limited supervision.
- Proficiency with Microsoft Office Suite.
- Excellent organization skills and attention to detail.
- Excellent interpersonal, verbal and written communication skills.
- Ability to pass all required background checks as required by the Youth Protection Office to serve as a university Designated Individual.
- Ability to gain authorization to drive a university vehicle.
- Relevant education and experience may be substituted as appropriate.
Preferred Qualifications:
- Knowledge and experience with UT Austin processes and procedures.
- Experience with UT Austin HR and accounting procedures.
- Experience managing student team members.
- Previous work with youth programs that require youth protection compliance.
Driving Required:
- This job requires a class "C" operator's driver's license.
- The applicant selected must provide a current three year driving record from the current state of residence.
- If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.
- Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).
Note: The last bullet about CDL may not apply because they require class C, but it's still in posting; we keep as part of driving requirements.
Salary Range: "$52,000 + depending on qualifications"
Working Conditions: "May work in extreme temperaturesMay work around standard office conditionsRepetitive use of a keyboard at a workstationUse of manual dexterityLifting and moving" (the original had no spaces; we need to parse). We'll phrase as: May work in extreme temperatures; may work around standard office conditions; repetitive use of a keyboard at a workstation; use of manual dexterity; lifting and moving.
Required Materials: Resume/CV; 3 work references with contact information; at least one reference should be from a supervisor; Letter of interest.
We could include Required Materials as a section? The instructions say to use headings like Benefits, Pay, Schedule, etc. Not explicitly Required Materials, but we could include as a section if we want to preserve all substantive info. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exhaustive; we could add other headings if needed. But they say "Prefer a few substantive sections over many thin ones." So maybe we incorporate Required Materials into About the role or a separate section? It's substantive info about application; but earlier we were told to remove application instructions. However Required Materials is part of the job posting, not just instructions; it's what applicants need to submit. The instruction says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Required Materials could be considered application instructions? It's about what to submit. Might be considered application instructions. Safer to omit? But we need to preserve ALL substantive information; removing Required Materials would lose info. However the instruction says to remove application instructions. The Required Materials is essentially part of the application process. It's ambiguous. The examples of sections they gave do not include Required Materials. They likely expect us to omit it because it's application instructions. However they also said "Preserve ALL substantive information; do NOT invent or summarize away detail." If we omit Required Materials, we lose substantive info. But maybe they consider that as application instructions which should be removed. Let's see typical job postings: they often have "Required Materials" section; but the instruction says to remove application instructions. I'd lean to keep it as a subsection maybe under About the role? But that would be mixing.
Given the instruction to prefer few substantive sections, we could incorporate Required Materials into a brief paragraph under About the role or under a "Application" heading? But they didn't list Application as example heading. Might be okay to add a heading "Application Materials". However they said "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." implies those are examples, not exclusive. So we could add other headings if needed.
But they also said "Prefer a few substantive sections over many thin ones." Adding an Application Materials section would be another section; maybe we can combine Required Materials with Benefits? Not logical.
Maybe we can include Required Materials as a
under About the role, as it's still substantive but not a separate heading. That would keep info without adding a thin section.
Thus About the role paragraph will include purpose, location, eligibility, and required materials.
Let's craft:
About the role
Provides administrative oversight for all areas of Student Support and assists with implementation of programs for Off-Campus Resources and Basic Needs, while maintaining positive customer service for
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes: - General Notes: Must be eligible to work in US full-time; location Austin, TX. - Purpose: Provides administrative oversight for all areas of Student Support as well as assists with implementation of programs for Off-Campus Resources and Basic Needs. Maintain positive customer service for anyone engaging with Student Support and/or BCAL. - Responsibilities: long list. - Required Qualifications: Bachelor's degree and three years of work experience; ability to work independently; proficiency with MS Office; excellent organization skills; excellent interpersonal, verbal and written communication; ability to pass background checks; ability to gain authorization to drive a university vehicle; relevant education/experience may be substituted. - Preferred Qualifications: Knowledge and experience with UT Austin processes; experience with UT Austin HR and accounting procedures; experience managing student team members; previous work with youth programs requiring youth protection compliance. - Driving Required: job requires class "C" operator's driver's license; must provide current three-year driving record; if not Texas resident, must obtain TX license within 30 days; employees required to have CDL subject to drug/alcohol testing (but note they require class C, not CDL; still mention). - Salary Range: $52,000 + depending on qualifications. - Working Conditions: May work in extreme temperatures; may work around standard office conditions; repetitive use of keyboard; use of manual dexterity; lifting and moving. - Required Materials: Resume/CV; 3 work references with contact info; at least one reference from supervisor; Letter of interest. - Additional instructions about application process (but we should remove application instructions). The instructions about how to apply, Workday, etc. Should be removed as boilerplate/application instructions. Also remove EEO, compliance, etc. Also remove background check details? The background check mention is part of required qualifications? Actually it's under "Required Qualifications" includes ability to pass all required background checks as required by Youth Protection Office. That's substantive. Also later there is a section "Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position." That's duplicate; we can keep one mention but not duplicate. We'll keep the requirement to pass background checks as part of qualifications. - Retirement Plan Eligibility: mention TRS; that's substantive? It's about benefits? Could be considered benefits. The posting states: "Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length." That's a benefit detail. So we could include a Benefits section with that. - Pay Transparency etc is boilerplate; remove. - Employment Eligibility Verification etc is boilerplate/application instructions; remove. - E-Verify etc is boilerplate; remove. - Compliance etc is boilerplate; remove. Thus we need sections: About the role (maybe purpose), Responsibilities, Required Qualifications, Preferred Qualifications, Driving Requirements (maybe as part of qualifications?), Salary (Pay), Working Conditions (maybe as part of Benefits? but we can have a Working Conditions section if not covered elsewhere). Benefits: Retirement plan. We need to avoid thin sections; combine where appropriate. We could have:
About the role
... purpose ...
Responsibilities
- ... list items ...
Required Qualifications
- ... list ...
Preferred Qualifications
- ... list ...
Pay
Salary range: $52,000 + depending on qualifications.
Benefits
Eligible for the Teacher Retirement System of Texas (TRS) retirement plan, subject to working at least 20 hours per week and 135 days per year.
Working Conditions
May work in extreme temperatures; standard office conditions; repetitive keyboard use; manual dexterity; lifting and moving.
We also need to include location and eligibility to work in US; maybe incorporate into About the role or a short meta paragraph. Could add aunder About the role: "Position located in Austin, TX. Must be eligible to work in the United States on a full-time basis." We must not repeat job title as heading. Good. We must not include Job ID etc. Not present. We must not include duplicated lines; we need to ensure we don't repeat same info. We need to preserve all substantive information: Let's extract details. Purpose: "Provides administrative oversight for all areas of Student Support as well as assists with the implementation of programs for Off-Campus Resources and Basic Needs. This position is charged with maintaining positive customer service for anyone engaging with Student Support and/or Behavior Concerns Advice Line (BCAL)." We'll put that. Responsibilities: Let's parse the responsibilities block: "Coordinate administrative pieces for Student Support programs especially from Basic Needs and Off-Campus Resources. This includes purchasing equipment and other supplies, creating OOEFs, facilitating reimbursements, and maintaining expenditures for financial audits. Using a Procard and completing account receivables processing for the Procard. Assist with staffing on-campus programs for Student Support areas. Serve as a resource to Student Outreach and Support on critical operations including assisting in processing class absence notes, processing student death memos, planning and implementing UT Remembers with University Events and Experiences, maintaining up-to-date reporting on BCAL concerns including Protocall reports, and scheduling and preparing documentation for BAT meetings. Serve as backup support and coverage to the student employees assigned to Main 7, ensuring appropriate front desk coverage during absences and peak times, serving as the primary point of contact for visitors, faculty, staff, students, and external guests by providing excellent customer service when answering phone calls, serving walk-in customers, and assisting with crisis situations. Assist with collecting and submitting responsive documents for Open Records Requests regarding programs under Student Support. Serve on campus-wide committees. Other duties as assigned." We'll break into list items. Required Qualifications: - Bachelor's degree and three years of work experience. - Ability to work independently and meet deadlines with limited supervision. - Proficiency with Microsoft Office Suite. - Excellent organization skills and attention to detail. - Excellent interpersonal, verbal and written communication skills. - Ability to pass all required background checks as required by the Youth Protection Office to serve as a university Designated Individual. - Ability to gain authorization to drive a university vehicle. - Relevant education and experience may be substituted as appropriate. Preferred Qualifications: - Knowledge and experience with UT Austin processes and procedures. - Experience with UT Austin HR and accounting procedures. - Experience managing student team members. - Previous work with youth programs that require youth protection compliance. Driving Required: - This job requires a class "C" operator's driver's license. - The applicant selected must provide a current three year driving record from the current state of residence. - If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. - Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Note: The last bullet about CDL may not apply because they require class C, but it's still in posting; we keep as part of driving requirements. Salary Range: "$52,000 + depending on qualifications" Working Conditions: "May work in extreme temperaturesMay work around standard office conditionsRepetitive use of a keyboard at a workstationUse of manual dexterityLifting and moving" (the original had no spaces; we need to parse). We'll phrase as: May work in extreme temperatures; may work around standard office conditions; repetitive use of a keyboard at a workstation; use of manual dexterity; lifting and moving. Required Materials: Resume/CV; 3 work references with contact information; at least one reference should be from a supervisor; Letter of interest. We could include Required Materials as a section? The instructions say to use headings like Benefits, Pay, Schedule, etc. Not explicitly Required Materials, but we could include as a section if we want to preserve all substantive info. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exhaustive; we could add other headings if needed. But they say "Prefer a few substantive sections over many thin ones." So maybe we incorporate Required Materials into About the role or a separate section? It's substantive info about application; but earlier we were told to remove application instructions. However Required Materials is part of the job posting, not just instructions; it's what applicants need to submit. The instruction says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Required Materials could be considered application instructions? It's about what to submit. Might be considered application instructions. Safer to omit? But we need to preserve ALL substantive information; removing Required Materials would lose info. However the instruction says to remove application instructions. The Required Materials is essentially part of the application process. It's ambiguous. The examples of sections they gave do not include Required Materials. They likely expect us to omit it because it's application instructions. However they also said "Preserve ALL substantive information; do NOT invent or summarize away detail." If we omit Required Materials, we lose substantive info. But maybe they consider that as application instructions which should be removed. Let's see typical job postings: they often have "Required Materials" section; but the instruction says to remove application instructions. I'd lean to keep it as a subsection maybe under About the role? But that would be mixing.
Given the instruction to prefer few substantive sections, we could incorporate Required Materials into a brief paragraph under About the role or under a "Application" heading? But they didn't list Application as example heading. Might be okay to add a heading "Application Materials". However they said "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." implies those are examples, not exclusive. So we could add other headings if needed.
But they also said "Prefer a few substantive sections over many thin ones." Adding an Application Materials section would be another section; maybe we can combine Required Materials with Benefits? Not logical.
Maybe we can include Required Materials as a
under About the role, as it's still substantive but not a separate heading. That would keep info without adding a thin section. Thus About the role paragraph will include purpose, location, eligibility, and required materials. Let's craft:
About the role
Provides administrative oversight for all areas of Student Support and assists with implementation of programs for Off-Campus Resources and Basic Needs, while maintaining positive customer service for