Student Services & Administrative Coordinator
for each section that has content. Use - for lists. Use
for prose. Do not repeat job title. No Job ID heading. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "How To Apply", "Application Timeline", "Additional Requirements", "Reference Check Process", "Contact", "The University of Virginia is an equal opportunity employer..." etc. Also remove "About UVA And The Community" maybe keep if it has content? It says "To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA." That's generic; maybe we can drop as boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop sections like "About UVA And The Community", "Application Timeline", "Additional Requirements", "How To Apply", "Reference Check Process", "Contact", EEO statement.
We need to keep substantive info: Position Summary, Responsibilities (with subparts), Minimum Qualifications, Preferred Qualifications, Physical Demands, Salary Range, Position Type & Work Location maybe? The instruction: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD') and never create Pay/Schedule/Benefits sections unless the posting actually states them." Salary Range is given, so we can include a Pay section? They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Pay section for salary range. Also maybe Work Location could be part of "About the role" or separate? Could combine into a general "About the role" summary. But we have Position Summary already. Could treat that as "About the role". Use About the role
with paragraph summarizing.
Responsibilities: we have bullet-like paragraphs; we can turn into - each duty.
Minimum Qualifications: could be under Requirements or Qualifications. Use
Qualifications
maybe separate Minimum and Preferred? Could combine into one Qualifications section with subheadings? But we only allowed for section headings; we could have Minimum Qualifications
and Preferred Qualifications
. That's okay.
Physical Demands: maybe under "Working Conditions" but not listed; we could include as a section "Physical Demands". It's specific content.
Salary Range: Pay
with paragraph.
Position Type & Work Location: maybe under "About the role" or separate "Work Location". Could include as paragraph under About the role.
We must not include filler like "commensurate with education and experience" - that's okay as it's specific? It's not filler; it's actual phrase. It's okay.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content:
Position Summary: "Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment."
That's the summary.
Responsibilities: broken into:
Student Services & Graduate Program Support (75%)
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
Events & Student Engagement Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution. Also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events. Assist with planning, communications, reservations, vendor coordination, and event execution.
Administrative Operations & Front Desk Support (25%)
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Other duties as assigned in support of departmental operations.
Minimum Qualifications:
Education: High school diploma or equivalent required.
Experience: 4+ years of relevant experience required.
Preferred Qualifications:
Education: Bachelor's degree.
Experience: 4+ years of experience in student-related program support
Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday
Demonstrated ability to provide exceptional customer service.
Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities while working independently and as part of a team.
Proficiency with Microsoft Office and Google Workspace.
Ability to learn and utilize university systems and software applications.
Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range: The anticipated hiring range is $21.16 - $23.56 p/hr ($44,000-$49,000 annually), commensurate with education and experience.
Position Type & Work Location: This is a non-exempt-level, benefited position. Learn more about UVA benefits. This position is based in Charlottesville, VA, and must be performed fully on-site.
We should drop "Learn more about UVA benefits." as maybe boilerplate? It's a link; but it's part of description. Might be considered generic; but it's specific to UVA benefits. Might keep? The instruction: remove boilerplate, duplicated lines, application instructions. "Learn more about UVA benefits." is like a link; could be considered boilerplate. Safer to drop.
Also drop "This is a non-exempt-level, benefited position." That's substantive? It's about position type. Keep maybe.
We'll create sections:
About the role
with paragraph summarizing Position Summary plus maybe work location? Could include work location in same paragraph.
But we also have separate Position Type & Work Location; we could incorporate into About the role.
Better: Have About the role
paragraph with summary. Then Responsibilities
with - . Then
Minimum Qualifications
with - . Then
Preferred Qualifications
with - . Then
Physical Demands
paragraph. Then Pay
paragraph.
We should not include empty sections.
Let's craft HTML.
Ensure no extra text outside fragment.
Let's write:
About the role
Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment. This is a non-exempt-level, benefited position based in Charlottesville, VA, and must be performed fully on-site.
Responsibilities
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
- Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution; also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events.
- Assist with planning, communications, reservations, vendor coordination, and event execution for the above events.
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Perform other duties as assigned in support of departmental operations.
Minimum Qualifications
- High school diploma or equivalent required.
- 4+ years of relevant experience required.
Preferred Qualifications
- Bachelor's degree.
- 4+ years of experience in student-related program support.
- Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday.
- Demonstrated ability to provide exceptional customer service.
- Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities while working independently and as part of a team.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to learn and utilize university systems and software applications.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Pay
The anticipated hiring range is $21.16 - $23.56 per hour ($44,000-$49,000 annually), commensurate with education and experience.
Check for any duplicated content: we have responsibilities split; we
for prose. Do not repeat job title. No Job ID heading. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "How To Apply", "Application Timeline", "Additional Requirements", "Reference Check Process", "Contact", "The University of Virginia is an equal opportunity employer..." etc. Also remove "About UVA And The Community" maybe keep if it has content? It says "To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA." That's generic; maybe we can drop as boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop sections like "About UVA And The Community", "Application Timeline", "Additional Requirements", "How To Apply", "Reference Check Process", "Contact", EEO statement. We need to keep substantive info: Position Summary, Responsibilities (with subparts), Minimum Qualifications, Preferred Qualifications, Physical Demands, Salary Range, Position Type & Work Location maybe? The instruction: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD') and never create Pay/Schedule/Benefits sections unless the posting actually states them." Salary Range is given, so we can include a Pay section? They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Pay section for salary range. Also maybe Work Location could be part of "About the role" or separate? Could combine into a general "About the role" summary. But we have Position Summary already. Could treat that as "About the role". Use About the role
with paragraph summarizing.
Responsibilities: we have bullet-like paragraphs; we can turn into - each duty.
Minimum Qualifications: could be under Requirements or Qualifications. Use
Qualifications
maybe separate Minimum and Preferred? Could combine into one Qualifications section with subheadings? But we only allowed for section headings; we could have Minimum Qualifications
and Preferred Qualifications
. That's okay.
Physical Demands: maybe under "Working Conditions" but not listed; we could include as a section "Physical Demands". It's specific content.
Salary Range: Pay
with paragraph.
Position Type & Work Location: maybe under "About the role" or separate "Work Location". Could include as paragraph under About the role.
We must not include filler like "commensurate with education and experience" - that's okay as it's specific? It's not filler; it's actual phrase. It's okay.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content:
Position Summary: "Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment."
That's the summary.
Responsibilities: broken into:
Student Services & Graduate Program Support (75%)
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
Events & Student Engagement Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution. Also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events. Assist with planning, communications, reservations, vendor coordination, and event execution.
Administrative Operations & Front Desk Support (25%)
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Other duties as assigned in support of departmental operations.
Minimum Qualifications:
Education: High school diploma or equivalent required.
Experience: 4+ years of relevant experience required.
Preferred Qualifications:
Education: Bachelor's degree.
Experience: 4+ years of experience in student-related program support
Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday
Demonstrated ability to provide exceptional customer service.
Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities while working independently and as part of a team.
Proficiency with Microsoft Office and Google Workspace.
Ability to learn and utilize university systems and software applications.
Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range: The anticipated hiring range is $21.16 - $23.56 p/hr ($44,000-$49,000 annually), commensurate with education and experience.
Position Type & Work Location: This is a non-exempt-level, benefited position. Learn more about UVA benefits. This position is based in Charlottesville, VA, and must be performed fully on-site.
We should drop "Learn more about UVA benefits." as maybe boilerplate? It's a link; but it's part of description. Might be considered generic; but it's specific to UVA benefits. Might keep? The instruction: remove boilerplate, duplicated lines, application instructions. "Learn more about UVA benefits." is like a link; could be considered boilerplate. Safer to drop.
Also drop "This is a non-exempt-level, benefited position." That's substantive? It's about position type. Keep maybe.
We'll create sections:
About the role
with paragraph summarizing Position Summary plus maybe work location? Could include work location in same paragraph.
But we also have separate Position Type & Work Location; we could incorporate into About the role.
Better: Have About the role
paragraph with summary. Then Responsibilities
with - . Then
Minimum Qualifications
with - . Then
Preferred Qualifications
with - . Then
Physical Demands
paragraph. Then Pay
paragraph.
We should not include empty sections.
Let's craft HTML.
Ensure no extra text outside fragment.
Let's write:
About the role
Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment. This is a non-exempt-level, benefited position based in Charlottesville, VA, and must be performed fully on-site.
Responsibilities
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
- Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution; also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events.
- Assist with planning, communications, reservations, vendor coordination, and event execution for the above events.
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Perform other duties as assigned in support of departmental operations.
Minimum Qualifications
- High school diploma or equivalent required.
- 4+ years of relevant experience required.
Preferred Qualifications
- Bachelor's degree.
- 4+ years of experience in student-related program support.
- Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday.
- Demonstrated ability to provide exceptional customer service.
- Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities while working independently and as part of a team.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to learn and utilize university systems and software applications.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Pay
The anticipated hiring range is $21.16 - $23.56 per hour ($44,000-$49,000 annually), commensurate with education and experience.
Check for any duplicated content: we have responsibilities split; we
Qualifications
maybe separate Minimum and Preferred? Could combine into one Qualifications section with subheadings? But we only allowed for section headings; we could have Minimum Qualifications
and Preferred Qualifications
. That's okay.
Physical Demands: maybe under "Working Conditions" but not listed; we could include as a section "Physical Demands". It's specific content.
Salary Range: Pay
with paragraph.
Position Type & Work Location: maybe under "About the role" or separate "Work Location". Could include as paragraph under About the role.
We must not include filler like "commensurate with education and experience" - that's okay as it's specific? It's not filler; it's actual phrase. It's okay.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content:
Position Summary: "Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment."
That's the summary.
Responsibilities: broken into:
Student Services & Graduate Program Support (75%)
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
Events & Student Engagement Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution. Also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events. Assist with planning, communications, reservations, vendor coordination, and event execution.
Administrative Operations & Front Desk Support (25%)
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Other duties as assigned in support of departmental operations.
Minimum Qualifications:
Education: High school diploma or equivalent required.
Experience: 4+ years of relevant experience required.
Preferred Qualifications:
Education: Bachelor's degree.
Experience: 4+ years of experience in student-related program support
Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday
Demonstrated ability to provide exceptional customer service.
Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities while working independently and as part of a team.
Proficiency with Microsoft Office and Google Workspace.
Ability to learn and utilize university systems and software applications.
Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range: The anticipated hiring range is $21.16 - $23.56 p/hr ($44,000-$49,000 annually), commensurate with education and experience.
Position Type & Work Location: This is a non-exempt-level, benefited position. Learn more about UVA benefits. This position is based in Charlottesville, VA, and must be performed fully on-site.
We should drop "Learn more about UVA benefits." as maybe boilerplate? It's a link; but it's part of description. Might be considered generic; but it's specific to UVA benefits. Might keep? The instruction: remove boilerplate, duplicated lines, application instructions. "Learn more about UVA benefits." is like a link; could be considered boilerplate. Safer to drop.
Also drop "This is a non-exempt-level, benefited position." That's substantive? It's about position type. Keep maybe.
We'll create sections:
About the role
with paragraph summarizing Position Summary plus maybe work location? Could include work location in same paragraph.
But we also have separate Position Type & Work Location; we could incorporate into About the role.
Better: Have About the role
paragraph with summary. Then Responsibilities
with - . Then
Minimum Qualifications
with - . Then
Preferred Qualifications
with - . Then
Physical Demands
paragraph. Then Pay
paragraph.
We should not include empty sections.
Let's craft HTML.
Ensure no extra text outside fragment.
Let's write:
About the role
Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment. This is a non-exempt-level, benefited position based in Charlottesville, VA, and must be performed fully on-site.
Responsibilities
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
- Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution; also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events.
- Assist with planning, communications, reservations, vendor coordination, and event execution for the above events.
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Perform other duties as assigned in support of departmental operations.
Minimum Qualifications
- High school diploma or equivalent required.
- 4+ years of relevant experience required.
Preferred Qualifications
- Bachelor's degree.
- 4+ years of experience in student-related program support.
- Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday.
- Demonstrated ability to provide exceptional customer service.
- Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities while working independently and as part of a team.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to learn and utilize university systems and software applications.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Pay
The anticipated hiring range is $21.16 - $23.56 per hour ($44,000-$49,000 annually), commensurate with education and experience.
Check for any duplicated content: we have responsibilities split; we
Minimum Qualifications
with- . Then
Preferred Qualifications
with- . Then
Physical Demands
paragraph. ThenPay
paragraph. We should not include empty sections. Let's craft HTML. Ensure no extra text outside fragment. Let's write:About the role
Reporting to the Assistant Director of Student Services, this position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment. This is a non-exempt-level, benefited position based in Charlottesville, VA, and must be performed fully on-site.
Responsibilities
- Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
- Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
- Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
- Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
- Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution; also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events.
- Assist with planning, communications, reservations, vendor coordination, and event execution for the above events.
- Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
- Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
- Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
- Recommend and implement process improvements that enhance service, communication, and operational efficiency.
- Perform other duties as assigned in support of departmental operations.
Minimum Qualifications
- High school diploma or equivalent required.
- 4+ years of relevant experience required.
Preferred Qualifications
- Bachelor's degree.
- 4+ years of experience in student-related program support.
- Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday.
- Demonstrated ability to provide exceptional customer service.
- Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities while working independently and as part of a team.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to learn and utilize university systems and software applications.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Pay
The anticipated hiring range is $21.16 - $23.56 per hour ($44,000-$49,000 annually), commensurate with education and experience.
Check for any duplicated content: we have responsibilities split; we
- . Then