Student Success Services Analyst (Admin Analyst/Spclst NE)

Job Summary

The anticipated salary hiring range is up to $4,799 - $4,993 per month (Steps 1 – 3), commensurate with qualifications and experience. This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program.

Responsibilities

• Respond promptly to requests while maintaining accuracy and attention to detail
• Handle confidential matters with discretion and professionalism
• Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence
• Take initiative in maintaining current professional skills and pursuing appropriate training
• Serve as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism
• Plan, organize, and coordinate student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners

Qualifications

• Respond promptly to requests while maintaining accuracy and attention to detail
• Handle confidential matters with discretion and professionalism
• Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence
• Take initiative in maintaining current professional skills and pursuing appropriate training
• Serve as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism
• Plan, organize, and coordinate student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners

Education And Experience

• Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Knowledge of JD Edwards software systems

Department Summary

Student Success Services (SSS), within Fresno State's Division of Student Affairs and Enrollment Management, advances student success through an integrated network of programs and services that support students from admission through graduation and beyond. Guided by a commitment to equity, access, and student-centered excellence, SSS creates environments where all students can thrive academically, personally, and professionally. Through comprehensive academic support, identity-affirming engagement, career readiness, and targeted student success initiatives, SSS promotes persistence, retention, and degree completion. In collaboration with campus and community partners, SSS works to remove barriers, foster belonging, and create pathways that empower students to achieve their educational and career aspirations.

Deadline & Application Instructions

Applications received by July 31, 2026 will be given full consideration by the search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix.

Campus Safety Act Notification

To view the full Annual Security Report (ASR), please visit: https://occr.fresnostate.edu/clery.html.

Equal Employment Opportunity

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Mandated Reporter

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest (MPP ONLY if applicable)

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background Check Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu .