Student Systems Analyst

Duties/Responsibilities

• Student Systems Analysis
  • Maintains validation tables, process configuration, and administrative controls within the Banner Student module.
  • Evaluates proposed initiatives for implementation or enhancements with Banner Student module functionality.
  • Independently tests the coding structure by running queries and analyzing report results for all possible outcomes and documenting the testing process.
  • Investigates detected errors in the system, documenting real and potential problems, and working with Information Technology Services, Ellucian, other vendors, and other constituents as necessary for a resolution.
  • Analyzes the integration of other complex systems with Banner Student data and functionality to ensure accuracy and efficiency, and documents system operations.
  • Serves on a variety of internal and external committees, and serves as a reliable source for comprehensive and authoritative information about Banner system and connected systems.
  • Serves as a resource and trainer to Academic Departments, Deans, Department Chairs, and other constituents.
  • Supports and engages in Anti-Racism efforts pursued by the Office of the Registrar and the Enrollment Management Division.
• Banner Student Administrative Processes
  • Maintains ownership, schedule of operations, process documentation, and conducts processing of Banner Student administrative processes such as: setting up the term registration and wait-list systems, implementing priority registration, inactivating student accounts, updating student types, rolling grades, automated repeat processing, updating academic standing, and applying semester honors designations.
• Degree Works Scribe
  • Maintains cross-training and familiarity with best practices related to Degree Works Scribe.
  • Serves as backup with other team members to conduct scribing of new catalogs, troubleshooting and resolving issues with current degree progress reports.
• Banner Curriculum, Course Scheduling, and Rooming
  • Maintains cross-training and familiarity with best practices related to Banner student curriculum coding, course catalog, course scheduling, and academic rooming processes and procedures.
  • Serves as backup with other team members to maintain and update curriculum coding of courses and students, and perform course scheduling and rooming duties.
• Trainer
  • Develops and maintains guidelines/training manuals to enhance efficiency and effectiveness.
  • Provides effective, continuous, and measurable training to faculty, staff, and administrators on the Banner Student module and connected systems to promote accurate understanding, interpretation and analyses of detailed and complex processes and outcomes.

Qualifications

• Bachelor’s degree from a regionally accredited institution or equivalent experience (two years of experience is equivalent to one year of education).
• One year full-time work experience for an institution of higher education, working with operational systems and processes or similar work experience.
• Demonstrate familiarity with Microsoft Excel (intermediate to advanced knowledge).
• Experience using a Student Information System (SIS), such as Ellucian Banner, Oracle PeopleSoft, or Ellucian Colleague.
• Experience providing customer service in a high-volume professional office environment or similar setting.
• Preferred Qualifications:
  • Bachelor’s degree in Business, Computer Science, Management Information Systems, or related disciplines from a regionally accredited institution.
  • Three years full-time progressive experience in a Registrar’s Office, working with operational systems and processes.
  • Experience and familiarity with the following Registrar’s Office functions: curriculum management, course scheduling and rooming, graduation evaluation, transcript evaluation, general student record management, etc.
  • Working knowledge of relational database theory, and data integrity best practices.
  • Experience developing and implementing training and/or workshops for professional staff.
  • Experience developing collaborative relationships on projects with internal and external constituents.
  • Knowledge and experience with any other higher education software such as: Degree Works (Scribe and general functionality), Banner Workflow, Ad Astra, EMS, etc.
  • Demonstrated ability to work both independently and collaboratively in a team environment.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Demonstrated analytical skills and attention to detail.
  • Excellent communication skills, both oral and written.
  • Experience extracting and analyzing data using reporting tools such as SAP BusinessObjects Webi, IBM Cognos, and reviewing and analyzing data structures using Oracle SQL, MS Access ODBC, or similar.

Position Information and Work Hours

• Full-time, 40 hours per week, Exempt.
• Monday – Friday, 8:00 AM – 5:00 PM.
• Evenings and weekend work: rarely to not required.
• Hybrid schedule: 2 days on campus, 3 days remote.
• Travel: Occasionally for conferences.

Salary

• We anticipate the qualified candidate to be placed between $52,934-$60,000.
• The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Important Note

• Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Position Information and Work Hours

• Full-time, 40 hours per week, Exempt.
• Monday – Friday, 8:00 AM – 5:00 PM.
• Evenings and weekend work: rarely to not required.
• Hybrid schedule: 2 days on campus, 3 days remote.
• Travel: Occasionally for conferences.

Benefits

• The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan.
• Visit MSU Denver’s benefits website to learn more.

Diversity Statement

• Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms.
• The student population consists of nearly 58% first generation students and over 50% students of color.
• We are a designated Hispanic Serving Institution located in downtown Denver.
• We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion.
• We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation.
• It requires critical inquiry and dialogue and a commitment to action.