Student Success Intern, Chartwells Higher Ed / Plymouth State University (Co-Op)

About the Program

Join our rotational co-op program designed to provide hands-on experience in both hospitality and business operations. Over the course of the term, you’ll work alongside experienced mentors in safety, culinary services, catering, sustainability, human resources, marketing, finance, and operations—building the skills to launch your career in hospitality or business management.

Key Responsibilities

• Hospitality Operations – Learn safety and food safety protocols, train across multiple food service stations, assist in menu planning, cost control, and sustainability initiatives.
• Catering & Events – Support setup, menu planning, ordering, and client interaction; participate in Banquet Event Order (BEO) meetings; learn CaterTrax software.
• Human Resources – Assist in recruitment, onboarding, training, and associate engagement programs; participate in job fairs and orientation sessions.
• Operations Management – Shadow FOH and BOH managers, lead pre-service meetings, review operational standards, assist with scheduling and labor reporting.
• Marketing & Promotions – Conduct marketing audits, plan and promote events, manage social media content, support meal plan marketing.
• Finance – Complete MyFinance and COGA training, review P&L statements, track KPIs, and present improvement proposals.

Qualifications

• Enrolled in Hospitality, Business, Culinary, Marketing, or related program
• Strong communication & interpersonal skills
• Eager to learn and rotate across departments
• Proficient in Microsoft Office; hospitality/POS systems a plus
• Flexible schedule; some evening/weekend availability may be required

Skills You’ll Gain

• Leadership & teamwork
• Food safety & allergen awareness
• Event planning & execution
• Marketing & social media management
• Financial analysis & reporting
• HR & operations system proficiency

Pay & Benefits

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Additional Information

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Diversity & Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Background Screening

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Drug-Free Workplace

Chartwells Higher Ed maintains a drug-free workplace.