Student Success Advisor Career & Programmatic
Post University · Waterbury, CT · 4 wk ago
OTHRFull-time
We need to produce HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Job Summary: description about role. That could be "About the role". Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Job Summary: description about role. That could be "About the role". Use About the role
then
with that summary. Essential Accountabilities: list of duties. Use
Responsibilities
then- each bullet.
Minimum Qualifications & Competencies: includes qualifications, competencies, skills. Could split into Requirements, Qualifications, Skills. But we need to decide based on content.
The posting includes: "Minimum Qualifications & Competencies To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions. Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! A bachelor's degree or equivalent combination of education and experience is required. Engaging and dynamic phone presence. Excellent email communication skills: clear and concise writing ability required Self-starter - shows initiative and demonstrates the ability to work both independently and as a team member to achieve organizational goals, Energetic and goal-oriented. Strong interest in working in a fast-paced environment that requires multi-tasking. Dedicated to student success. Urgent driven; responsive to students and colleagues. Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, social media, CRM/CNS, Microsoft Office Products, etc. Excellent organization skills and ability to keep consistent contact with student caseload. Ability to connect and develop relationships with adult students. Holds themselves and colleagues to high ethical standards Creates a positive culture and environment through attitude and behavior Ability to work evenings/weekends preferred. Tuesday-Saturday or Sunday-Thursday with one late night (Thursday)"
Also earlier: "This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required."
That could be under Requirements or maybe Benefits? It's about remote work and technical requirements. Could be part of Requirements (technical). Also maybe Schedule: "Ability to work evenings/weekends preferred. Tuesday-Saturday or Sunday-Thursday with one late night (Thursday)" is schedule.
Pay: not mentioned. Benefits: not mentioned. So we should not include Pay or Benefits sections.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule maybe. But we must avoid thin sections. Let's see content.
About the role: we have Job Summary paragraph.
Responsibilities: Essential Accountabilities list.
Requirements: maybe the remote work technical requirements (internet, workspace) plus maybe "Bachelor's degree or equivalent" could be qualification. But we can separate.
Qualifications: bachelor's degree, etc.
Skills: phone presence, email communication, self-starter, goal-oriented, multi-tasking, tech ability, organization, relationship building, ethical standards, positive culture, etc.
Schedule: ability to work evenings/weekends preferred, Tuesday-Saturday or Sunday-Thursday with one late night (Thursday).
We need to ensure we don't create sections with filler like "commensurate with experience". Not present.
We must preserve all substantive info. So we need to include all bullet points from Essential Accountabilities, all qualifications/skills, remote work requirements, schedule.
Let's extract bullet points from Essential Accountabilities (the repeated line appears three times but it's same sentence repeated; we should not duplicate. The text: "Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results." repeated three times with note "(NOT A MISTAKE – are you insightful enough to interpret the priority at Post University?)". We should include that as a bullet maybe once? But we must preserve all substantive information; repeating same sentence three times is likely a mistake but we should not invent or summarize away detail. However we can deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we remove duplicates, we might be summarizing away detail (the repetition). But the repetition is likely a mistake; but we cannot know if it's intentional. The note says "(NOT A MISTAKE – are you insightful enough to interpret the priority at Post University?)" suggests they intentionally repeated three times to test insight. So we should preserve the repetition? But we need to output as list items; we could include three identical list items. That would be weird but preserves the detail. However it's also redundant. The instruction says do not summarize away detail; repeating is detail. So we should keep three identical bullets.
But we also have other bullet points after that: "Proactively develop and maintain a positive and supportive relationship with students that welcomes them to our learning community, creates bonds with the university, and ensures that students have a consistent student service resource." etc.
We need to split each sentence into separate bullet? The text is a paragraph with multiple sentences separated by periods. We can treat each sentence as a bullet.
Let's extract:
1. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
2. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
3. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE – are you insightful enough to interpret the priority at Post University?)
4. Proactively develop and maintain a positive and supportive relationship with students that welcomes them to our learning community, creates bonds with the university, and ensures that students have a consistent student service resource.
5. Communicate directly, effectively, and often with all assigned students to keep them connected with us, informed, and engaged in an open conversation through their first term.
6. Leverage University technology systems to enhance relationships with students; Communicate positively and effectively with students by phone.
7. Respond promptly to student questions and requests (typically on the same day) by telephone and email.
8. Advocate student needs across all departments of the University; Actively and independently own and manage your student caseload.
9. Use University systems to track and assess how your assigned students are progressing towards graduation/completing their program and report these metrics to management regularly
10. Analyze student data from internal systems and external sources to create information that your team and management can use to improve the student experience and the services we provide
11. Proactively and creatively work independently and as a Student Success Advisor team member to identify barriers to students' Academic success and develop solutions that improve retention.
12. Introduce and train students on university systems (e.g., Web Registration and Blackboard)
13. Accurately communicate and support university academic and university policies;
14. Provide students with guidance on academic progress, course selection, degree selection, and work/life/study issues.
15. Coaches and offers counsel to students on strategies for success, overcoming hurdles/objections, and productive interactions with the university.
16. Other duties as assigned
We need to keep punctuation as is.
Now Requirements: remote work technical specs and maybe "Bachelor's degree or equivalent combination of education and experience is required." But that is qualification. Let's decide.
We could have:
- About the role (summary)
- Responsibilities (essential accountabilities)
- Qualifications (education, experience)
- Skills (competencies)
- Requirements (remote work tech specs, workspace)
- Schedule (evenings/weekends preference)
We must not create sections with thin content. Each has content.
Now we need to extract qualifications: "A bachelor's degree or equivalent combination of education and experience is required." Also maybe "Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!" That's more of a culture statement; could be part of About the role or Qualifications. But we can keep as part of About the role? It's more about candidate mindset. Could be under Qualities. But we have Skills section for competencies.
Let's parse the Minimum Qualifications & Competencies block:
- Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!
- A bachelor's degree or equivalent combination of education and experience is required.
- Engaging and dynamic phone presence.
- Excellent email communication skills: clear and concise writing ability required
- Self-starter - shows initiative and demonstrates the ability to work both independently and as a team member to achieve organizational goals,
- Energetic and goal-oriented.
- Strong interest in working in a fast-paced environment that requires multi-tasking.
- Dedicated to student success.
- Urgent driven; responsive to students and colleagues.
- Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, social media, CRM/CNS, Microsoft Office Products, etc.
- Excellent organization skills and ability to keep consistent contact with student caseload.
- Ability to connect and develop relationships with adult students.
- Holds themselves and colleagues to high ethical standards
- Creates a positive culture and environment through attitude and behavior
- Ability to work evenings/weekends preferred. Tuesday-Saturday or Sunday-Thursday with one late night (Thursday)
Note the last sentence about schedule is also in this block. We'll move schedule to its own section.
Thus Qualifications: education requirement plus maybe the student-centric statement? Could be part of About the role. But we can include as a bullet under Qualifications: "Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!" It's a statement about candidate mindset.
Skills: the rest: phone presence, email communication, self-starter, energetic, goal-oriented, multi-tasking, dedicated to student success, urgent driven, tech ability, organization skills, relationship building, ethical standards, positive culture.
But some of those overlap with qualifications. However we need to avoid duplication. We could treat the list after education as Skills. The student-centric statement could be part of About the role or Qualifications. Let's put it under Qualifications as a bullet.
Now Requirements: remote work technical specs: "This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required."
We can make that a
under Requirements heading. Now Schedule: "Ability to work evenings/weekends preferred. Tuesday-Saturday or Sunday-Thursday with one late night (Thursday)". We'll put under Schedule heading as a
maybe. Now we need to ensure we don't include any boilerplate like EEO etc. Not present. Now produce HTML fragment:
About the role
... (Job Summary)
Responsibilities
- ... each bullet ...
Qualifications
- Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!
- A bachelor's degree or equivalent combination of education and experience is required.
Skills
- Engaging and dynamic phone presence.
- Excellent email communication skills: clear and concise