Student Success Advisor

Summary

Kansas City Kansas Community College (KCKCC) is seeking a Student Success Advisor to provide academic guidance and advising for prospective, newly enrolled, and continuing post-secondary adult learners whose academic goals include obtaining traditional academic or technical education, transfer education or continuing education for personal and professional growth.

Responsibilities

• Provide comprehensive academic advising and retention services for KCKCC students with a high level of customer service
• Advising duties include, but are not limited to: course selection and enrollment, scheduling, explaining course descriptions, assisting with decision-making and goal-setting, processing degree and certificate checks at graduation, explaining curriculum changes, interpreting and evaluating high school and college transcripts, assisting with transfer planning, supporting students with selecting a major based on personal and academic strengths, understanding and interpreting degree audits, evaluating and interpreting placement test scores, etc.
• Assist with retention programs including early intervention efforts for academic success and developing academic recovery plans for students in unsatisfactory academic standing
• Provide care, compassion, and support; commit to student success; empower students to meet challenges and recognize potential; value inclusive, supportive culture for student populations; act ethically and with professional integrity; value honesty and accountability to the student, institution, and the advising profession; respect and honor the inherent value of all students; build positive relationships; maintain a student-centered approach; treat students with sensitivity and equity
• Provide quality academic advising that includes assessment of individuals' education and training, work habits, interests, skills, personal traits, and physical capabilities
• Work collaboratively with all Student Affairs and Academic Affairs offices, deans, and administrators
• Coordinate and/or serve on campus workgroups and committees to strengthen partnerships across the campus, broaden advising knowledge, and contribute to the overall campus community
• Provide graduation plans and academic advising for students placed on academic probation, financial aid warning, and/or financial aid exclusion
• Provide accurate, up-to-date information regarding degrees, certificates, course pre-requisites and all related academic criteria for graduation as outlined in the college catalog
• Inform students of available support services and provide assistance with access
• Make appropriate referrals for student support services on and off campus
• Collect and analyze advising-related data on student retention and goal-completion, preparing periodic reports as requested
• Maintain confidentiality in all matters pertaining to students and to the Student Success Center; FERPA & Title IX compliance
• Uphold the core values and pillars of Academic Advising as outlined by the National Academic Advising Association
• Other duties as assigned

Qualifications

• Master's degree or higher in education, psychology, business, social-work, or related field
• A minimum of two (2) years of experience working academic advising or case management

Preferred Qualifications

• Experience with academic advising retention initiatives and early intervention processes
• Experience with populations of students, including students with disabilities, English language learners, and/or first-generation college students
• Bilingual in Spanish

Knowledge, Skills, and Abilities

• Ability to train and work with diverse students and learners
• Strong computer and technology skills
• Ability to work within policies and procedures
• Ability to maintain effective and positive professional relationships
• Ability to work with students, colleagues, and supervisors collaboratively and professionally

Work Schedule

• Monday – 8:30 AM – 4:00 PM
• Tuesday – 9:30 AM – 5:00 PM
• Wednesday–Friday - 8:30 AM – 4:00 PM
• Must be able to work a variable schedule/hour to meet operational needs
• May require evening and weekend hours
• This position will primarily assist Main Campus students but may be asked to serve students at the Downtown Campus location