Student Success Advisor

College Overview

Ranken Technical College has been helping students experience success for over 100 years. Ranken is more than a college; it’s an experience that provides students with the knowledge and training necessary to launch and maintain successful careers in fields such as automotive, construction, electrical, information technology and manufacturing. Ranken’s modern facilities, state-of-the-art shop equipment and abundant resources provide an excellent environment for comprehensive technical education. The College’s three-pronged approach to teaching - hands-on technical experience, general education and professionalism - gives our students the competitive edge, proven by our 96 percent job placement rate within six months of graduation.

Purpose Of The Role

This position is responsible for providing new and continuing students with academic, social and personal development support to enhance retention and graduation outcomes. Performs tasks which orient students to the college, policies and expectations by assessing needs and identifying tasks and information necessary for improvement (successful matriculation and advancement through their education program) including but not limited to accessing the learning management system(s), performing unofficial degree audits, curriculum advisement, rescheduling courses, and obtaining Academic Accommodations as well as Medical Withdrawal. Reports to the Vice President for Student Success.

Principal Accountabilities/Responsibilities

• Manages assigned case load with ability to travel to various campus locations.
• Advises students on college policies and procedures.
• Addresses academic alerts submitted by faculty.
• Coaches and mentors students to reach their highest potential.
• Performs unofficial degree audits and arranges rescheduling as appropriate.
• Provides administrative support of various programs, policies, and procedures.
• Responds to students’ office visits, incoming calls, phone messages, and emails.
• Engages students in meetings for academic referrals, academic probation, and success plans.
• Supports college-wide student success through other duties as necessary.

Compensation

Up to $50,000 annually depending on experience.

Benefits

• Medical, Dental, Vision, Accident, and Pet Insurance
• Company paid Life/AD&D and Short/Long-term Disability
• Health, Flexible, and Dependent Care Spending Accounts
• Employee Assistance Program (Free Counseling Service)
• Tuition reimbursement of up to $2000 per year (Eligible after one year)
• 403(b) savings plan with matching contributions (Eligible on day one)
• Pension Plan (Eligible after 5 years of service)
• Paid Time Off: 15 days accrued in first year
• Holidays: 10 paid plus a paid Winter Break (Christmas through New Years Day)