Student Success Advisor

About the role

The Student Success Advisor provides holistic support and services to guide students in achieving success at NLU by creating an academic plan to lead the student to graduation. This position is the main support person for an assigned population of students during their enrollment at the institution and has primary responsibility for resolving barriers to retention and providing proactive support.

Responsibilities

• Provide single point of contact advising service to an assigned group of students from admission through graduation to retain students.
• In addition, students should be supported to access wraparound supports available as needed and through academic and personal challenge areas.
• Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures.
• Build collaborative relationships with academic program faculty, Department Chairs and staff to ensure a cohesive student experience.
• Participate in department and college meetings as needed.
• Maintain accurate and timely student records in Banner and use data tools and retention systems, including RetAIn, to work with at risk students proactively and assist students on SAP/SAR.
• Provide students with general information on the university that students need to be successful and collaborate with other student service areas to support students.

Qualifications

• Bachelor's Degree required, Master's degree preferred
• One-three (1-3) years of related experience required
• Excellent written and oral communication skills are essential
• Knowledge of student and adult development theories and current trends in academic and student affairs
• Word processing skills, database management, spreadsheet and web forms and Banner NLU

Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities.

Compensation

The salary range of the grade for this position is $42,671.00 to $59,740.00 annually. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.