Student Success Advisor

About the role

This position is responsible for tracking and assisting students by providing holistic services from pre-enrollment to completion for a defined set of students with a primary goal of assisting them with overcoming barriers to their success in college.

Responsibilities

• Build relationships with students to achieve their identified goals and objects.
• Review student progress and track student use of academic support services.
• Assist students in identifying factors that contribute to lack of academic progress, help students examine alternatives, and apply appropriate retention strategies to support students’ efforts.
• Strategize with faculty and other college staff as needed to improve support student success.
• Maintain accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
• Support annual recruitment of new students.
• Create and conduct training sessions/workshops for students, faculty and staff.
• Assist with developing and implementing a variety of institutional retention activities.
• Participate in new student orientation and first year experience activities.
• Utilize an SIS student records system and be able to function within a computerized office environment.

Requirements

• Bachelor’s degree from an accredited institution
• Two years’ experience delivering direct support/services to students in a higher education setting with a wide-ranging student body

Qualifications

• Master’s degree from an accredited institution
• Bilingual fluency in English and Arabic or Spanish
• Prior work experience at a community college
• Prior academic advising or student success coaching experience

Skills

• Ability to manage a caseload system of advising
• Effective oral and written communication skills
• Ability to maintain confidentiality and appropriately handle sensitive information
• Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records
• Proficient Microsoft Office and database management skills
• Ability to build effective working relationship at all levels across the organization
• Ability to work effectively with a wide range of constituencies in a varied community

Pay

$46,355.00 to $57,945.00 annually, depending on experience

Open until filled.