Student Success Advisor

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Responsibilities

• Works closely with the Senior Director of Student Success/Director of Student Success on a daily basis to support individual and overall team success.
• Help manage the student life cycle; new, continuing and re-entry. Assist students in understanding South College academic policies and procedures.
• Meet with student advisee at the time of acceptance to the College to assist with acclimation to academic life including registering for courses, establishing goals and overcoming obstacles.
• Proactively contact at-risk student advisees each week to provide resources and/or escalate issues to appropriate professionals (Director of Student Success, Dean of Academic and Student Services).
• Assist in monitoring and managing student retention expectations for all students to achieve targeted persistence rates.
• Meet with current students a minimum of once each quarter to register for the upcoming quarter, review academic plan, promote future goals, and address any areas of concern.
• Consistently manage outlined Activities per QEP (Q1/Q2 Check ins and At Risk, Follow UP).
• Maintain appropriate documentation in Campus Nexus/Web Client noting all student outreach and complete activities.
• Assist and support institutional or department activities as assigned (welcome sessions, graduation, campus meetings, student programs etc.).

Education

• Bachelor’s Degree Required (degree in Education, Psychology, Social Work, or a related field preferred.)

Experience

• One to three years’ experience working in a post-secondary setting preferred.