Student Success Advisor

The Role

As a Student Success Advisor, you'll play a critical role in helping students navigate their academic journey with confidence. Through coaching, proactive outreach, and meaningful relationship-building, you'll help students overcome challenges, stay engaged, and move steadily toward graduation and a rewarding career in healthcare.

Impact

At Joyce University, student success is everyone's responsibility—and Student Success Advisors are at the heart of that commitment. Every day, you'll help students navigate challenges, celebrate progress, and stay connected to their goals. Through proactive coaching, meaningful relationships, and timely interventions, you'll play a direct role in improving student persistence, retention, and graduation outcomes.

What You'll Do

• Guide students with course planning, scheduling, study strategies, and academic success skills
• Coach students in professionalism, accountability, academic integrity, and university expectations
• Provide proactive outreach and individualized support to help students stay on track toward their goals
• Identify students who may be experiencing challenges and connect them with appropriate resources and interventions
• Maintain compliance with FERPA and university policies and procedures

Building Connection & Belonging

• Foster meaningful relationships that help students feel seen, known, and supported
• Create positive student experiences through ongoing engagement initiatives
• Aid in orientation, graduation, student workshops, and other key events
• Assist with celebrating student milestones and achievements throughout the academic journey

Collaboration & Student Advocacy

• Partner with faculty, academic leaders, and student support teams to address student needs
• Serve as a student advocate while balancing accountability and academic expectations
• Document student interactions accurately within university systems
• Communicate with students through various communication channels in a timely and professional manner

What’s in It for You

• A generous self-directed PTO policy
• Paid holidays and a 401(k) with employer match
• Comprehensive medical, dental, and vision insurance
• Fully paid short-term and long-term disability coverage
• Professional development opportunities and world-class continuing education assistance
• A supportive, collaborative team environment where your voice matters