Student Success Advisor
Baton Rouge Community College · Baton Rouge, LA · 1 mo ago
EducationFull-time
College: BRCC
Department: Academic & Student Affairs
Sub department: Academic Initiatives
Type of Appointment: Full time - Regular - Grant
Responsibilities
- 40% Participant Advising, Case Management, and College Access Support: Manage an assigned caseload and provide individualized advising, counseling, mentoring, and support. Assist participants with college admissions, FAFSA/financial aid, scholarship applications, and connections to postsecondary education and training opportunities.
- 15% Outreach and Participant Recruitment: Develop and implement recruitment strategies, conduct outreach throughout the EOC service area, and communicate program services and eligibility requirements to prospective participants.
- 10% Community Partnerships and Referral Services: Develop and maintain relationships with schools, community organizations, agencies, and other partners; connect participants, including veterans and adult learners, with appropriate educational and support resources.
- 10% Workshops and Presentations: Develop and facilitate workshops and presentations on financial literacy, study skills, goal setting, time management, work readiness, college access, and related student success topics.
- 15% Participant Records, Tracking, and Documentation: Maintain accurate electronic participant records, document services provided, and monitor participant academic progress, persistence, and outcome.
- 5% Program Outreach Materials and Events: Support the development of program materials and coordinate resources and logistics for outreach activities, community events, and presentations.
- 5% Other duties as assigned.
Requirements
- Education: Bachelor’s degree in education, psychology, social work, business, or a related field.
- Experience: Minimum of two years providing academic support services such as academic advising, career counseling, financial aid assistance, or financial literacy instruction.
- Licenses/Certifications: Active, unencumbered driver’s license.
Preferred Qualifications
- Master’s degree in education, psychology, social work, business, or a related field.
- Experience working with military students, veterans, and/or active service members.
- Experience working with adults in community and college settings.
- Demonstrated ability to achieve measurable outcomes within established timelines.
- First‑hand experience overcoming barriers similar to those faced by EOC participants.
Knowledge, Skills, and Abilities
- Experience with underrepresented and/or nontraditional students; familiarity with college admissions and financial aid processes.
- Strong public speaking, interpersonal communication, writing, organizational, and technology skills.
- Ability to work independently in a results‑oriented environment.
Benefits
As a member of the Louisiana Community and Technical College System, BRCC offers an attractive benefits package, including retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan, 14 holidays per year (including an extended Christmas break), generous vacation and sick leave, and an Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.