Student Success & Academic Advisor

About the role

The Student Success & Academic Advisor position is a twelve-month, contract position located in the Academic Resource Center (ARC). This position reports to the Associate Director of Advising & Success. The Student Success & Academic Advisor provides comprehensive academic advising for first-year students in various majors. The Advisor considers students’ academic needs, goals, interests, and prior education to help develop a plan for student success, and will guide the students to various campus resources, when needed, to provide academic and/or psychological counseling. The Advisor manages advising caseload through accurate record-keeping and maintains partnerships with assigned academic departments. In addition, the Advisor assists with oversight of programming for one of several affinity groups of students.

Requirements

• Bachelor’s degree required; Master’s degree preferred
• Knowledge of undergraduate students, student development, career counseling, academic advising, student retention, student success strategies and services, educational theory and practice, FERPA regulations and other ethical/legal issues relevant to advising, program and curriculum assessment, and academic and administrative policies/procedures
• Knowledge of the curricula and programs offered at the College
• Knowledge of and commitment to the College mission and aims
• Ability to think critically, produce and analyze reports and proposals, and resolve organizational and individual programs in collaboration with other learning professionals as appropriate
• Excellent planning, leadership, supervisory, and collaboration skills

Responsibilities

• Provide quality academic advisement to assigned caseload of first-year freshman of various academic majors during academic year and orientation
• Provide designated office walk-in hours, appointment times, and monitor email
• Counsel students on academic challenges, success planning, and program progress
• Assess individual student needs and make appropriate referrals to other campus services and resources as needed
• Aid students in establishing realistic and attainable academic goals
• Develop and maintain a strong communication line with academic departments and various student support divisions
• Maintain student records including creating and updating accurate four-year degree plans for advising caseload
• Participate in the planning and implementation of registration, fall and spring orientation, Admissions events, or any other College planning sessions or programs as needed
• Support advisees assigned to Academic Probation towards academic improvement through success coaching and intervention
• Oversee programming for assigned affinity group (Commuters, National Society for Leadership and Success, First-Generation Students, etc.)
• Supervise and support student leadership team/interns associated with affinity group for program development
• Other duties as assigned

Qualifications

• Familiarity with (or willingness to become familiar with) the National Association of Academic Advising (NACADA) core values and best practices
• Willingness to expand and contribute to the scholarship of professional advising via presentations or articles in the field of higher education – specifically student success
• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• Ability to work effectively with students of all cultural backgrounds
• Attentiveness to detail and strong organization skills with the ability to prioritize multiple requests and handle them in an efficient, timely manner
• Ability to understand and abide by federal and college guidelines regarding student confidentiality requirements
• Excellent listening skills
• Computer experience in Microsoft Office (Outlook, Word, Excel), databases, spreadsheets

Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical requirements

• Occasionally required to travel to local and campus locations
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard
• Regularly required to hear and speak in order to effectively communicate orally
• Occasionally required to stand, walk, and climb stairs to move about the building
• Handle materials, reach overhead, kneel or stoop in order to conduct business
• Regularly lift 10 or fewer pounds

Additional information

Have a personal relationship with Jesus Christ and be committed to serving Him and His church. Endorse without reservation our mission and standards of conduct.