Student Services Coordinator (Temp position)

About the role

The Student Services Coordinator is responsible for providing guidance and support to our international students throughout their time at KI. Key Job Responsibilities include:

Responsibilities

• Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KI
• Assist in keeping the school compliant with state, national, and organizational standards of compliance
• Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts
• Domestic marketing activities, including community outreach events and activities, phone calls, etc.
• Plan and/or execute daily, weekly, monthly activities; create monthly activities calendar
• Housing options recruitment and procurement and student placement
• Deliver outstanding hands-on student service
• Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes
• Cash management: book deposits, payments, etc
• Internship recruitment and placement
• University admissions guidance and counseling
• Other duties as assigned

Requirements

Minimum Qualifications include:

• Bachelor's Degree or equivalent
• US Citizen or Permanent Resident (mandatory for DSO)
• 1-2+ years in a business or operational setting
• Ability to work evenings and weekends
• Must be authorized to work in the United States

Preferred Qualifications

• Prior experience with international students and/or advising
• Experience with database systems
• One or more foreign language abilities

Physical Requirements

• Sitting
• Standing
• Walking
• Climbing
• Lifting up to 50+ pounds
• Pulling
• Pushing
• Carrying
• Grasping
• Reaching
• Bending
• Visual Acuity
• Color Determination
• Speaking
• Listening

Location

New York, NY, USA

Employee Type

Employee

Job Functional Area

Student Experience

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.