Student Services Coordinator

About the role

The Division of Student Affairs at UNT Health is seeking to hire a Student Services Coordinator to join our team. This position is responsible for providing professional and specialized skills for promoting equitable access to the educational environment for students with disabilities while also coordinating testing schedules and proctor coverage for exams and collaborating with Testing and Evaluation Services. Some remote work may be required.

Responsibilities

• Conduct registration meetings and case management meetings to a caseload of ODA-registered students with disabilities, addressing academic, social, and disability-related barriers in compliance with all state and federal regulations as they relate to students with disabilities in higher education.
• Maintain thorough and accurate records relating to student documentation.
• Provide advising or crisis intervention to students and refer to appropriate support services when appropriate.
• Support the ODA Testing Associate in providing students with a comfortable testing environment, ensuring approved testing accommodations are being provided.
• Assist in providing outreach and programs to the UNT Health community.
• Collaborate with campus stakeholders to ensure an accessible learning environment for students with disabilities.

Requirements

• Minimum Qualifications: Bachelor's degree and three (3) years of related experience; or any equivalent combination of education and experience.
• Knowledge, Skills And Abilities: Skills in managing one’s own time and the time of others. Keeping up-to-date technically and applying new knowledge to your job. Ability to analyze, organize and prioritize work while meeting multiple deadlines. Ability to analyze and prepare documents, reports, and correspondence. Ability to work evenings, nights and weekends as necessary. Ability to process and handle confidential information with discretion. Ability to accurately prepare and maintain records, files, and reports. Ability to communicate effectively in both oral and written form. Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public. Ability to work successfully as a member of a team and independently with moderate supervision. Ability to analyze complex information and develop plans to address identified issues. Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility. Ability to explain policies and procedures to staff and to the public. Ability to work effectively and patiently with students.

Preferred Qualifications

• Master's Degree in education, counseling, higher education, psychology, or other related field.
• At least two (2) years of prior experience working with students with disabilities.
• Knowledge of disability law as it applies to higher education.
• Experience with Microsoft products.
• Ability to coordinate multiple events, prior knowledge of the ADA or Section 504 of the Rehabilitation Act.
• Ability to communicate professionally in writing and orally, exceptional organization skills and ability to store confidential information.
• Ability to prioritize tasks, ability to work effectively with colleagues by demonstrating respect for deadlines, collaborative problem solving, and honest communications.
• Ability to exercise sound judgment in making decisions related to departmental functions.