Student Services Coordinator

Organization Overview: Partnerships to Uplift Communities (PUC) Schools is a non-profit network of public charter schools designed to significantly increase high school graduation rates, college entrance, and college graduation rates for underserved students in North-East Los Angeles and the North-East San Fernando Valley. Our mission is to develop and manage high-quality charter schools in densely populated urban communities with overcrowded and low-achieving schools. We create school programs and cultures that promote college graduation for all students, uplifting and revitalizing communities through student success and educational partnerships.

About the Role

The Student Services Coordinator develops, organizes, and supports the school community to ensure students graduate with the commitment and focus needed to succeed. This role relieves administrators of routine responsibilities by planning, organizing, supervising, and participating in the school office’s administrative operations.

Responsibilities

Coordination of Student Activities

• Coordinate student appreciation days and co-curricular activities, ensuring they are relevant and well-attended.
• Assist in creating newsletters to distribute to students about past and future campus events.
• Serve as an advisor to the Student Council and Community Service Program.
• Coordinate with administration to ensure completion of and provide opportunities for students to complete community service hours.
• Assist in preventing, evaluating, and resolving student inquiries, issues, and problems, ensuring appropriate action is taken in compliance with policy, procedures, and legal requirements.

Support Social and Emotional Needs

• Build relationships by engaging with students inside the classroom and during unstructured school time.
• Conduct investigations when incidents involving students occur, including collecting statements from students and staff and reviewing camera footage (if applicable).
• Maintain frequent contact with staff and families to communicate student growth, progress, and/or behavior supports.
• Understand and apply the internal ladder of support for students and the student discipline process.
• Support students and families by scheduling and conducting Family Behavior Meetings and Internal Discipline Review Hearings.
• Create behavior Growth Plans for students grounded in Restorative Justice Practices (e.g., restorative conversations, reintegration meetings, rebuilding/restoring relationships, Safety Plans).

Coordination/Implementation of Programs

• Partner with other departments to coordinate specific programs assisting students with academic and personal issues that may interfere with third-party programs.
• Collaborate with administration to coordinate student programs, including planning and running weekly meetings, creating events such as student job fairs, family nights, and other school-wide events, and increasing student participation.

Departmental Responsibilities

• Lead the supervision team to ensure coverage throughout supervision areas; create and distribute supervision schedules and coordinate restroom hall passes.
• Assist the academic team by assessing outlying trends to develop plans resolving potential concerns.
• Support administration in student engagement efforts by providing services to support the student body and its success.
• Attend and successfully complete all required training for this position.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree from an accredited college or university in a related field, or equivalent training and experience.
• Minimum of 1 year in an administrative support capacity in an office environment (preferred).
• Prior experience within a school setting (preferred).

Skills and Abilities

• Proficient with Microsoft Suite: Word, Excel, PowerPoint, and Outlook.
• Excellent communication skills (verbal and written).
• Alignment with PUC’s core characteristics: pursuit of excellence, innovation, community, tenacity, and authenticity.
• Flexible and team-oriented.
• Able to multi-task in a fast-paced environment.
• Bilingual in Spanish (preferred).
• Strong work ethic, accountability, and ownership of work.
• Regular attendance, dependability, and punctuality.

Physical Demands

• Occasionally required to kneel, climb, and reach with hands and arms above shoulder level, lift up to 30 pounds.
• Frequently required to bend, sit, stand, squat, stoop, walk, push, pull, and reach with hands and arms at shoulder level or below.
• Always required to wear appropriate safety equipment for tasks (e.g., gloves, goggles, aprons, belts).

Benefits

• Comprehensive group health benefits package, including medical, dental, and vision, plus additional voluntary benefits.
• 403b Retirement Plan with an annual contribution match.
• Paid Time Off.
• Ongoing Professional Development.

Schedule

This is a full-time, hourly position.