Student Services Assistant II

Position Summary

The Community & Engagement Student Supervisor (Student Services Assistant II) for the MRULE-ICA Program is responsible for leading, educating, and supervising a team of diverse undergraduate student leaders called Intercultural Aides (ICAs) in the Multi-Racial Unity Living Experience-Intercultural Aide (MRULE-ICA) program within Residence Education & Housing Services in the pedagogy of building inclusive communities within the residence halls to promote institutional learning goals. Characteristic Duties & Responsibilities

Educational & Supervisory Experience

• Educate and train undergraduate student staff in the pedagogy of building inclusive communities with a world embracing global perspectives that encompass institutional undergraduate learning goals: Analytical Thinking, Cultural Understanding, Effective Citizenship, Effective Communication, and Integrative Reasoning
• Research interdisciplinary materials to design and produce relevant socio-political-cultural curriculum for weekly engaged learning seminars
• Supervise undergraduate student staff to ensure student/professional development through monitoring student staff job performance, educating, advising, and mentoring student staff
• Work collaboratively with other professional staff in the program to strategize initiatives that keep programmatic efforts relevant and responsive to the changing needs and environments of students
• Work with other professional staff within the residence halls and other student support services to infuse and systematize intercultural competencies throughout various efforts, services, and programming for students
• Affirmatively engage in ongoing assessment and contribute to continuous improvement of practice
• Engage in developing collaborative partnerships with other university colleagues to plan and implement other engaged learning opportunities

Communication & Interpersonal Relationships

• Interacts With Intercultural Aides (ICAs)
• With Other MRULE-ICA Program Supervisors
• With Staff in Residence Life & Housing Services (REHS)
• With Students
• With Faculty
• With Other Community Partners External to University

Responsibility For The Work Of Others

First level supervision of Intercultural Aides working in the program.

Impact On Programs/Services/Operations

Programmatic efforts and work produced by the ICAs and by the program’s professional staff seek to impact other students’ development of competencies encompassed in the institutional learning goals.

Minimum Requirements

• Knowledge equivalent to that which normally would be acquired by completing one or two years of post-bachelor degree work, such as a Masters in a human services related field (eg. Student Personnel, Social Work, Sociology or other related academic areas); one to three years of related and progressively more responsible or expansive work experience in administration, program development and personnel development and training; or an equivalent combination of education and experience.

Desired Qualifications

• One to three years of supervisory experience preferred;
• Demonstrated experience working with diverse peoples;
• Strong understanding of leadership as service to empower others;
• One to three years’ experience working with traditionally-aged college students; especially first-generation/low-income students;
• Strong interest in learning, education, and self-reflection;
• Strong sense of integrity, passion for justice, and demonstrated creative initiative.