Student Services Coordinator II

About the role

Develop, coordinate, and implement student support programs to aid in the retention of underrepresented ethnic minority students, contributing to the graduation of these students and the education environment of the University.

Responsibilities

• Coordinate, develop, implement, and evaluate student support programs and services
• Advise and counsel students
• Assist with serving students through walk-in services on a rotational basis
• Participate in and perform other job-related functions: office meetings, presentations, special events, website newsletter, etc.
• Provide direct and indirect supervision and management to a small staff, may include student paraprofessionals and office support staff
• Serve in a liaison capacity to represent the office as specified by the director

Requirements

• Minimum Qualifications: A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
• Preferred Qualifications: 4-5 years of progressive responsibility in these areas: project planning, program development, coordination, program management, program implementation and evaluation. Advanced computer software skills and Microsoft Office Suite skills. Ability to communicate and work in a fast paced environment; exceptional skills in verbal and written communication

Qualifications

Minimum Qualifications: A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications: 4-5 years of progressive responsibility in these areas: project planning, program development, coordination, program management, program implementation and evaluation. Advanced computer software skills and Microsoft Office Suite skills. Ability to communicate and work in a fast paced environment; exceptional skills in verbal and written communication

Skills

Advanced computer software skills and Microsoft Office Suite skills. Ability to communicate and work in a fast paced environment; exceptional skills in verbal and written communication

Benefits

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement.

Pay

Salary Range: $22.10-$31.50 hourly

Schedule

Shift 40 hours/week, some evening and weekend responsibilities may be required