Student Services Advisor

About the role

We believe in transforming lives through education. For over 60 years, we've provided quality training programs that prepare students for rewarding careers in CDL and HVAC industries.

Responsibilities

• Provide exceptional service to students, staff, and visitors — both in-person and by phone.
• Maintain accurate student records and ensure compliance with accreditation standards.
• Manage tuition payments and generate related reports.
• Help with student payment collections as needed.
• Support students on their journey, from enrollment to post-graduation testing and licensure.
• Collaborate with other departments to resolve issues impacting student success.
• Assist with scheduling, record audits, mail processing, and maintaining office inventory.
• Contribute to a positive, efficient, and compliant campus environment.

Requirements

• A customer-first mindset and strong communication skills.
• The ability to multi-task and stay organized in a busy environment.
• Proficiency in Microsoft Office and comfort using cloud-based systems.
• An attention to detail and accuracy in data entry and financial transactions.
• A commitment to compliance and accountability (training provided).
• At least 1 year of administrative or clerical experience involving data entry and customer service.
• A high school diploma or equivalent required.
• Collections or Student Services experience a plus.

Qualifications

A high school diploma or equivalent required. Collections or Student Services experience a plus.

Skills

• Customer service skills
• Microsoft Office proficiency
• Data entry and accuracy
• Attention to detail

Benefits

Collaborative and welcoming campus environment, the opportunity to make a meaningful difference in students' lives, hands-on experience supporting education and career training, and a consistent part-time schedule with opportunities to grow within the organization.

Pay

Competitive salary based on experience.

Schedule

Full-Time, Monday-Friday w/ some Evenings & Saturdays