Jobs · Education · California

Student Services Advisor 2 SV

UCLA · Los Angeles, CA · 1 mo ago
HybridEducationFull-time
We need to output HTML fragment with sections: h3 headings for sections that have content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. Must not create sections for Pay/Benefits/Schedule unless posting actually states them. The posting includes "Salary & Compensation" paragraph, but it's generic: "UCLA provides a full pay range. Actual salary offers consider factors...". That is not specific numbers; it's generic. According to rules: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The salary paragraph is generic but not a specific number; it's still filler? It says "UCLA provides a full pay range. Actual salary offers consider factors...". That's not a specific figure; it's generic. Likely we should not create a Pay section because it's not specific. Similarly Benefits: they mention "Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator..." That's generic referral, not specific benefits. So we should not create Benefits section. Schedule: they have "Schedule 8:00 a.m. to 5:00 p.m." That's specific schedule. So we should include a Schedule section with that info. Also they mention Hybrid work options etc. That's also schedule-related. So we can include schedule details. We need sections: About the role (maybe Position Summary), Responsibilities, Requirements, Qualifications, Skills, Benefits (if specific), Pay (if specific), Schedule. We have content: Position Summary paragraph (first paragraph). Responsibilities: list of duties: schedule student appointments, process petitions, monitor/enforce College rules, provide information regarding academic requirements, procedures, events at info window, message center, REACH Virtual Drop-ins, via email, provide administrative support to counseling committees and full-time staff, communicate with other offices on behalf of students and CAAC, prepare for event and program support, student notifications, written reports (statistical data and narrative evaluations) to Office Manager, Directors, Assistant Dean, support and help train 3-5 part-time student workers responsible for routine clerical tasks and covering reception as needed. Also mention Hybrid work options etc. Could be part of responsibilities or schedule. Qualifications: list enumerated 1-12 with (Required) or (Preferred). Education, Licenses, Certifications & Personal Affiliations: Bachelor's Degree in related area and/or equivalent experience/training (Required). Special Conditions for Employment: background check, Live Scan, Age Requirement, CANRA mandatory reporter. We need to decide how to structure. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We should not repeat job title. No markdown. We need to include all substantive info. Let's extract. Position Summary: "Work under the general supervision of the Office Manager in the Center for Academic Advising in the College (CAAC). CAAC provides advising and counseling services to approximately 18,000 undergraduate students in the UCLA College. Schedule student appointments with counselors, process petitions, and monitor and enforce College rules. Provide information regarding academic requirements, procedures, and events at an information window, message center, REACH Virtual Drop-ins. and via email This Department support’s UCLA’s FlexWork Program, Hybrid work options, with combined in-person and telecommuting responsibilities, are currently available. Provide administrative support to various counseling committees and full-time staff, and communicate with other offices (e.g. Registrar's Office, Admissions, College Information Services) on behalf of students and CAAC as directed. Prepare for event and program support, student notifications , and written reports (statistical data and narrative evaluations) to the Office Manager, the Directors of CAAC, and the Assistant Dean, Undergraduate Academic Support. Support and help train 3-5part-time time student workers responsible for more routine clerical tasks and covering the office's reception responsibilities as needed." That's a long paragraph; we could split into Responsibilities (list) and maybe keep a brief summary in

    . But we need to follow instruction: Use

    • for any list of duties/requirements/benefits. So we should turn duties into list. The Position Summary could be a brief prose

      . Then Responsibilities

        . However the Position Summary already includes many duties; we could treat that as responsibilities list. Let's create a short summary

        then responsibilities list. But we must not duplicate content. We can keep summary as first sentence(s) and then list the rest. Let's parse: First sentence: "Work under the general supervision of the Office Manager in the Center for Academic Advising in the College (CAAC)." That's supervisory context. Second: "CAAC provides advising and counseling services to approximately 18,000 undergraduate students in the UCLA College." That's background. Third: "Schedule student appointments with counselors, process petitions, and monitor and enforce College rules." That's duty. Fourth: "Provide information regarding academic requirements, procedures, and events at an information window, message center, REACH Virtual Drop-ins. and via email" duty. Fifth: "This Department support’s UCLA’s FlexWork Program, Hybrid work options, with combined in-person and telecommuting responsibilities, are currently available." This is about work arrangement. Sixth: "Provide administrative support to various counseling committees and full-time staff, and communicate with other offices (e.g. Registrar's Office, Admissions, College Information Services) on behalf of students and CAAC as directed." Seventh: "Prepare for event and program support, student notifications , and written reports (statistical data and narrative evaluations) to the Office Manager, the Directors of CAAC, and the Assistant Dean, Undergraduate Academic Support." Eighth: "Support and help train 3-5part-time time student workers responsible for more routine clerical tasks and covering the office's reception responsibilities as needed." We can turn duties 3-8 into list. Now Salary & Compensation: generic, we should not create Pay section. Benefits: generic referral, not specific, so no Benefits. Schedule: they have "Schedule 8:00 a.m. to 5:00 p.m." plus mention Hybrid work options. So we can create Schedule section with that. Qualifications: list enumerated 1-12 with Required/Preferred. Also Education, Licenses, Certifications & Personal Affiliations: Bachelor's Degree... (Required). Special Conditions for Employment: background check etc. We could combine Qualifications and Requirements? The instruction says use headings like Requirements, Qualifications, Skills. We have qualifications list; we could put them under Qualifications. Skills maybe subset. But we have many items that are skills. Could create a Skills section for those that are skills? But we must not create thin sections. Better to have one Qualifications section containing all required/preferred items, maybe split into Required and Preferred lists. Education could be its own heading? There's a heading "Education, Licenses, Certifications & Personal Affiliations". We could treat that as a subsection under Qualifications or separate Education heading. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Education is not in that list but could be considered part of Qualifications. We'll incorporate education into Qualifications. Special Conditions for Employment could be placed under Requirements or Qualifications? It's more like conditions. Could be a separate section "Requirements"? But we already have Qualifications. Maybe we create a section "Requirements" for mandatory items (like background check, age, CANRA). However the instruction says use headings like Requirements, Qualifications, Skills. We can decide to put mandatory conditions under Requirements, and skills/abilities under Qualifications. But we have many required items that are skills/abilities. Might be okay to put all under Qualifications. Given the instruction to prefer a few substantive sections over many thin ones, we can have sections: About the role (summary), Responsibilities, Qualifications, Schedule. That's four sections. We need to include all substantive info: responsibilities list, qualifications list (including required/preferred), education, special conditions, schedule. Let's craft. About the role:

        Work under the general supervision of the Office Manager in the Center for Academic Advising in the College (CAAC). CAAC provides advising and counseling services to approximately 18,000 undergraduate students in the UCLA College.

        Responsibilities:
        • Schedule student appointments with counselors, process petitions, and monitor and enforce College rules.
        • Provide information regarding academic requirements, procedures, and events at an information window, message center, REACH Virtual Drop-ins, and via email.
        • Provide administrative support to various counseling committees and full-time staff, and communicate with other offices (e.g., Registrar's Office, Admissions, College Information Services) on behalf of students and CAAC as directed.
        • Prepare for event and program support, student notifications, and written reports (statistical data and narrative evaluations) to the Office Manager, the Directors of CAAC, and the Assistant Dean, Undergraduate Academic Support.
        • Support and help train 3‑5 part‑time student workers responsible for routine clerical tasks and covering the office’s reception responsibilities as needed.
        • Support UCLA’s FlexWork Program; hybrid work options with combined in‑person and telecommuting responsibilities are available.
        Qualifications: We need to list required and preferred items. Could split into two lists: Required Qualifications and Preferred Qualifications. Use

        for each? But we already have Qualifications heading; we could have subheadings? Not allowed? Only h3 for section headings. Could have

        Qualifications

        then inside we can have

        Required:

          ... and

          Preferred:

            ... That's acceptable. Let's extract required items (marked Required) from list 1-12 and education, background check etc. List: 1. Ability to establish and maintain cooperative working relationships with peers, students, faculty and administrative officers. (Required) 2. Word-processing skills to prepare notifications, forms, and reports with speed and accuracy. (Required) 3. Skill in setting job priorities which reflect accurately the relative importance of job duties and assignments. (Required) 4. Organizational skills necessary to complete tasks in an efficient manner and with minimal supervision. Ability and willingness to take initiatives. (Required) 5. Skill in organizing people, information, and material in a systematic manner. (Required) 6. Skills in supporting clerical staff including training and delegating work. (Preferred) 7. Ability to communicate professionally one-to-one or on a group basis for the purpose of disseminating information to the public and explaining procedures. (Required) 8. Interpersonal skills to interface effectively with persons of differing social, educational, economic and cultural backgrounds. Interpersonal skills to communicate effectively with students, staff, and faculty. (Required) 9. Skill in using various application programs including Microsoft Word, Microsoft Excel and Outlook. Adaptability regarding the use of office internal soft ware and web-based applications. Skill with UCLA online systems preferred. (Preferred) 10. Ability to make decisions based on established guidelines or policies. (Required) 11. Skill in writing / editing materials clearly and accurately. (Required) 12. Ability to maintain a regular work schedule, report to work on time, and complete assignments in a timely manner. (Required) Education: Bachelor's Degree in related area and / or equivalent experience / training (Required) Special Conditions: Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

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