Student Programs Coordinator (Operations & Outreach)

About the role

The Coordinator for Operations and Outreach within the New Student and Family Engagement Office assists with the creation and fulfillment of the vision and strategic plan for long-time growth and improvement of programs and resources related to the New Student Orientation experience.

Responsibilities

• Assist with the daily operations and management of the Orientation programs.
  • Monitoring session counts and individual college numbers, attendance tracking and outreach efforts, producing weekly reports with registration data for internal staff and campus partners, creating complex session summary reports at the end of each term, communicating with applicable offices such as Office of the Registrar, Office of Admissions, Financial Aid, Housing and Residence Life for related student and Orientation sessions concerns, producing recommendations to be shared with university leadership regarding Orientation attendance tracking and compliance, managing all space reservations for the department, coordinating and managing purchasing and reconciliation of materials needed to run the Orientation sessions
  • Create, monitor, and manage sessions in Orientation registration system (VZ Orientation) for First-Year students, Transfer students, International students, Families and Guests and Virtual Orientation session attendees. Confirm all details are ready before registration go live; this includes automated emails, student groups, eConfirmation packets, updating majors and concentrations and time ticket dates for registration and pre-registration. Partner with colleges on student and Orientation session related needs (including distribution lists and new and archived majors).
  • Develop framework for and manage virtual Orientation initiatives. Manage users and permissions in the Orientation registration system (VZ Orientation). Train all employees on use of the system.
  • Manager the recruitment, selection, training and leadership development of Office Assistants and Orientation leaders. May be responsible for student hiring and time sheet certification.

Qualifications

• Minimum Qualifications: Bachelor’s degree, with at least one year of related experience.
• Preferred Qualifications: At least one year of experience in student affairs/student personnel role; or a Master’s degree in Higher Education, College Student Personnel, or Sports Recreation Administration. Direct experience with orientation and transition programs. Proficiency in registration systems, relational database management (Excel, Access, or similar data systems) with 1-2 years of experience using these programs in complex projects. Experience with Banner is preferred. Experience with Visualzen (VZOrientation or VZ App) is highly preferred. Experience with considerable multi-tasking, forward thinking and collaboration preferred.
• SB 1310: Under FL SB 1310, a public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: (a) Two years of direct experience for an associate degree;(b) Four years of direct experience for a bachelor’s degree;(c) Six years of direct experience for a master’s degree;(d) Seven years of direct experience for a professional degree; or(e) Nine years of direct experience for a doctoral degree Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

About Us

Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check. Applicants for USF employment are entitled to request reasonable accommodation(s) in the application/interview process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.