Student Library Clerk

Department: John M. Kelly Library

Supervisor: Manager, Access and Information

Compensation: $19.50 per hour + 4% vacation pay

Hours: Minimum 4 hours per week. From 8:00pm to 12:00pm from Sunday to Saturday.

Terms: Part-Time / Student Term Contract / In-Person / Multiple Vacant Positions. Employment is contingent on campus facilities being open and may be suspended or terminated in the event of a campus closure.

About the Role

The Student Library Clerk position provides regular support service to students, faculty, and other library patrons at the Circulation Desk.

Responsibilities

• Charge, discharge and renew library material.
• Sort and shelf material; regularly check shelves to ensure that the books are in order.
• Enforce library policies and emergency and security procedures.
• Maintain photocopiers/printers; troubleshoot and provide basic instructions to users on printers, photocopiers, and scanners.
• Answer directional and informational questions; refer library users to appropriate personnel when necessary.
• May be responsible for opening and/or closing the library.
• May provide work direction to Student Library Assistants.
• Other duties as assigned.

Requirements

• Currently enrolled in a University of Toronto graduate program (federated colleges or University of Toronto graduate student, ideally an iSchool student).
• Ability to communicate effectively in English in person, on the telephone, and in writing.
• Ability to push book trucks, shelve books, lift heavy boxes, and move material.
• Ability to deal effectively and tactfully with other employees and library patrons.
• Demonstrated attention to detail, attendance, and punctuality.
• Demonstrated experience following opening/closing procedures.
• Exceptional customer service skills.