Student Financial Services Administrator

About the role

The Student Financial Services Administrator is responsible for the administration of University Cash Services, Student Financials, and Student Accounts Receivable. This role identifies, develops, and implements best business practices aligned with the University's mission and operating and accounting objectives. Ensures internal accounting controls are present and operative to safeguard the University's assets, both within and between departments. Establishes procedures and timelines for effective response and resolution of delinquent student accounts receivable.

Promotes a collaborative environment with all University departments and auxiliaries to enhance interdepartmental and student servicing. Demonstrates a commitment to student success that aligns with the university’s FEEL vision, values, and priorities. Establishes an ethical and collegial work environment, fostering collaboration, accountability, and inclusivity. Encourages a courageous and resilient solution-oriented culture by participating in new opportunities to further the university’s mission.

Serves as the chief connection for the university in developing and implementing the student financial monitoring system for all student contact, enrollment, and registration processes. Provides quality financial student support and timely registration activities, acting as a creative facilitator of the University’s financial services mission while promoting financial aid compliance campus-wide.

Responsible for effective planning, development, and implementation of policies and procedures pertaining to financial services and student support activities. Works collaboratively with University leadership to develop and manage collection activities, budgeted projections, fiscal accountability, and preparation of monthly and yearly financial reporting documenting revenue received.

Supervises and leads staff performance, support, and growth within their roles. Promotes the University’s mission and goals by creating successful student financial services strategies to maintain student persistence and engaging in strategic financial planning for long-term institutional success. Facilitates the student financial aid process to achieve the University’s financial objectives through effective use of financial aid resources and department personnel. Accountable for all aspects of administration and management of federal, state, and local student financial assistance programs, ensuring accuracy and compliance with all regulations and the University’s standard operating procedures.

Responsibilities

• Administer University Cash Services, Student Financials, and Student Accounts Receivable.
• Develop and implement best business practices consistent with the University’s mission and accounting objectives.
• Ensure internal accounting controls are operative to safeguard University assets.
• Establish procedures and timelines for resolving delinquent student accounts receivable.
• Promote collaboration across University departments and auxiliaries to enhance student servicing.
• Serve as the chief connection for the university in developing and implementing the student financial monitoring system.
• Provide quality financial student support and facilitate timely registration activities.
• Develop and implement policies and procedures for financial services and student support.
• Work collaboratively with University leadership on collection activities, budgeted projections, and financial reporting.
• Supervise and lead staff performance, support, and growth.
• Promote student persistence through strategic financial services initiatives.
• Facilitate the student financial aid process to meet the University’s financial objectives.
• Ensure compliance with federal, state, and local financial aid regulations and University procedures.

Requirements

• Bachelor’s degree in business administration or a related field from an accredited institution; Master’s degree preferred.
• Advanced knowledge of computers and proficiency in a variety of software applications.
• Excellent organizational and problem-resolution skills.
• Strong interpersonal skills with the ability to work effectively with staff and students.
• Excellent written and verbal communication skills.
• Ability to work collaboratively as a member of a team and across departments.
• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Commitment to employee development, recognition, and accountability to further operational goals.

Pay

Expected compensation range: $25.00–$30.00 per hour.

Schedule

20 hours per week (Remote).