Student Employment, Orientation Leader( Part-time)

About the role

Assists the New Student Orientation Coordinator and the Orientation & Student Success department with their efforts to increase the access and success of new Salt Lake Community College students.

Responsibilities

• Facilitate the orientation of new students to Salt Lake Community College to help them feel comfortable and confident in navigating the campus environment
• Clearly communicate the various services and resources offered at Salt Lake Community College to help them succeed in their academic journey
• Aid in event planning and execution to create an inclusive and welcoming environment for students
• Proactively identify and solve common challenges that new students face in their transition to SLCC
• Coach students on crucial skills such as time management, financial literacy, and success strategies to help them thrive in college and beyond
• Foster a respectful and inclusive environment for all students, faculty, and staff
• Take on other duties as assigned by the OSS team, as needed
• OneCard Functions - Assist students, staff, and faculty in the following areas, including but not limited to: ID creation and issuance, cardholder account maintenance, transaction tracing, and troubleshooting.
• Process UTA; buss activation and data entry.
• Processing payments, BruinBucks, and replacement IDs.
• Other duties as assigned by the OSS team

Knowledge, Skills & Abilities

• Excellent oral and written communication skills for effective interpersonal communication
• Comprehensive customer service skills to ensure customer satisfaction
• Capability to deliver presentations to large audiences and provide one-on-one consultations
• Willingness to travel to various campuses in the Salt Lake valley to conduct workshops/orientations
• Ability to work with various populations
• Capacity to collaborate effectively with other office staff, a variety of campus departments, and community personnel
• Proficiency in organizing, processing, and applying large amounts of information with accuracy
• Willingness to learn the requirements of SLCC departments, majors, schools, programs, degree options and College resources and procedures such as application, registration, catalog, and schedule
• Ability to work under pressure and function independently with integrity under minimal supervision
• Flexibility to work a schedule that may include evenings and weekends
• Knowledge of basic computer operating systems such as Microsoft Office Word, Publisher, Excel, PowerPoint, and Outlook, and the student information system (Banner)
• Outstanding interpersonal skills to communicate effectively with a wide range of people from various backgrounds and maintain positive working relationships across the College
• Ability to collaborate with various groups within a range of backgrounds among community college students, faculty, and staff, including individuals with disabilities and special needs

Minimum Qualifications

• Effective communication in explaining complex concepts and information
• Currently enrolled at SLCC as an undergraduate student and in good academic standing (i.e., 2.0 GPA or higher)
• Registered for 9.0 credit for Fall and Spring semesters
• Registered for 6.0 credit hours for summer semester
• Participate in all student leader professional development activities

Preferred Qualifications

• Bilingual or Multilingual ability
• Comfortable in front of groups
• Warm, personable, and flexible; able to put people at ease
• Prior enrollment in English 1010 with an earned grade of B or higher