Student Donor Experience Coordinator

Responsibilities

• Assist with development and execute strategies to engage donors, including communication plans, and outreach initiatives
• Create captivating video content centered on philanthropic priorities and fundraising initiatives at the University, effectively conveying key messages to engage and inspire diverse audiences
• Cultivate strong relationships with current and prospective donors, understanding their motivations and interests to enhance their experience
• Implement stewardship programs to express gratitude and recognition to donors, fostering a sense of belonging and appreciation within the donor community
• Maintain accurate records of donors and their contributions, utilizing data analytics to track engagement metrics and inform strategic decision-making
• Craft compelling messaging and content for various channels, including social media, email campaigns, and newsletters, to effectively communicate the impact of philanthropy
• Aid in outreach efforts and follow-up for events and activities on behalf of Alumni Relations and Development, ensuring effective communication and engagement with stakeholders

Requirements

• Prior customer service skills recommended
• Ability to express ideas clearly and effectively, both in writing and verbally
• Ability to apply creative thinking to develop engaging content and messages for different platforms
• Basic skills in creating simple and captivating videos to highlight university initiatives and fundraising efforts
• Ability to work both independently and as part of a team
• Working knowledge of Microsoft Office
• Attention to detail and thoroughness in completing assigned duties
• Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information
• Ability to develop friendly and respectful connections with donors and stakeholders to understand their interests and motivations
• Ability to keep track of donor information and contributions in an organized manner
• Basic understanding of how to maintain accurate records and use data to inform decision-making
• Familiarity with social media platforms and ability to contribute to posts and campaigns
• Ability to write clear and concise emails to communicate updates and express gratitude to donors
• Ability to build rapport with donors and stakeholders through phone or virtual calls, advocating for university priorities in a friendly and enthusiastic manner
• Ability to collaborate effectively with peers and university staff to support initiatives and events
• An advocate’s belief in the vision of ASU as the New American University
• Ability to represent the institution well

Qualifications

• An ASU student enrolled in or pursuing an undergraduate degree in a related field with a willingness to learn and an ability to work well with others is also encouraged to apply
• 6 months of experience in client relationship building, assisting with communication strategies, and content creation

Benefits

• Hybrid work schedule. We work from home two days a week!
• $30 bi-weekly cell phone reimbursement
• Professional development plans
• Opportunity to network with ASUEP leaders and other ASU students
• Access to LinkedIn Learning and their 8,000+ courses
• Professional skills workshops

About ASU Foundation

The ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good.