Student Coordinator and Trainer, Libraries

James Madison University Libraries seeks a qualified Student Coordinator and Trainer to join the Library & Information Services (LIS) team within the Access & User Services (AUS) department. The position co‑supervises student workers, focuses on student employee training, and staffs service points in Rose Library and Carrier Library.

Responsibilities

• Co‑coordinate student employment for Carrier and Rose Library service points, including recruitment, hiring, onboarding, training, supervision, and off‑boarding for approximately 50‑60 student employees.
• Lead development and maintenance of student employee training, including policies and procedures documentation.
• Utilize instructional design best practices and educational technologies to create an impactful training program.
• Assess training efforts and collaborate with other AUS Coordinators to identify areas for improvement.
• Cross‑train and provide backup for core functions of the other Student Coordinator.
• Provide direct user support through participation in Ask the Library service points.
• Support the AUS‑LIS team through cross‑training and backup of critical duties.
• Pursue professional development, creative activities, scholarship, and/or service activities.

Qualifications

• Strong organizational skills and ability to plan, execute, and follow through on both short‑term and long‑range projects.
• Outstanding customer service and interpersonal communication (written and oral).
• Ability to manage priorities and exercise judgment in a fast‑paced environment.
• Basic leadership skills; ability to work independently and as part of a team.
• Commitment to building accessible and welcoming environments.
• Experience providing instruction or training to large groups.
• Familiarity with library services (preferred).
• Proficiency with Microsoft Office and both Windows and Mac operating systems.
• Demonstrated ability to assess learning outcomes.
• Supervisory experience (preferred).

Benefits

• Paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive health insurance options.
• Retirement benefits through the Virginia Retirement System.
• Balanced Dukes employee‑well‑being program.
• Tuition waiver program for undergraduate and graduate courses at JMU.

Pay

Pay Range: $45,739 – $47,000 per year (Pay Band 4).

Schedule

Full‑time, 40 hours per week.