Student Associate - Application Documentation, Testing and Support DTS

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country.” UC's momentum includes being the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country, an academic health system, and a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio.

About the role

This Student Worker position supports application development projects by creating and maintaining user help documentation, documenting business processes, and assisting with testing new application functionality. It provides hands-on experience in software development, business analysis, technical writing, and quality assurance.

Responsibilities

• Create and update user guides, training materials, and process documentation.
• Test new applications, features, and system updates to verify functionality and identify potential issues.
• Document test results, report defects, and assist with tracking issues through resolution.
• Review existing documentation and recommend updates or improvements.
• Perform other related duties as assigned.

Requirements

• Currently enrolled in an undergraduate or graduate program in Information Technology, Computer Science, Business, Technical Writing, Communications, or a related field.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Interest in application development, business analysis, technical documentation, or software testing.
• Experience with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to work independently and collaboratively as part of a team.

Benefits

UC offers an exceptional benefits package designed to support well-being, financial security, and work-life balance. Eligibility may vary by position and FTE status. Highlights include:

• Comprehensive tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs.
• Robust retirement plans: choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary.
• Generous time-off policy, including vacation, sick time, 11 paid holidays, and additional end-of-year paid time off (Winter Season Days).
• 6 weeks of paid parental leave for new parents.
• Competitive salary based on experience.
• Comprehensive health coverage (medical, dental, vision, prescription).
• Flexible spending accounts and wellness programs.
• Professional development and mentorship opportunities.