Student Associate - DTS Electronic Classroom Support

Primary Duties

• Provide 1st tier user phone/remote/in-person support for classrooms supported by ECSS.
• Aid with classroom checklist procedures.
• Assist with troubleshooting and replacement of AV/IT equipment.
• Perform tasks assigned by supervisors.
• Participate in room system and equipment upgrades under the guidance of the AV install team.
• Offer in-person orientations for end users.
• Carry out a range of administrative, operational, or program support tasks as directed by the department.
• Support daily office or departmental activities such as data entry, filing, customer service, and communications.
• Contribute to departmental projects, events, and initiatives that enhance university programs or community engagement.
• Operate standard office equipment and software applications as needed.
• Maintain confidentiality of student, departmental, and institutional information in accordance with university policies.
• Display professionalism, reliability, and a commitment to providing quality service.
• Perform related duties as assigned by the department based on departmental needs.

Minimum Requirements

• Excellent Customer Service Skills
• Basic IT Knowledge
• High School Diploma or GED
• Enrolled at a post-secondary institution or a secondary school
• Enrolled at least part-time (one or more credit hours if at a post-secondary institution), except for summer term, or will be a registered student during the next academic term
• Must be at least 16 years of age
• “Enrollment” includes:The period between two successive terms for which the student is enrolled.The one “off” term in each academic year in which the student is not enrolled.

Physical Requirements

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

As a UC student employee of an Ohio public institution, you will not contribute to the federal Social Security system, other than contributions to Medicare.

Hourly Pay Rate

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Additional Information

• To learn more about student employment at The University of Cincinnati, please click here.
• To learn more about why UC is a great place to work, please visit our Careers Page.
• Important: To apply for a student position, you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites, including Handshake.
• For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.
• Equal Opportunity Employer.