Student Assistant- Athletics Ticket Operations

Responsibilities

• Process ticket sales and will-call pickups using ticketing software TM1 while ensuring accuracy and efficiency.
• Assist fans with general inquiries, including ticket information, seating locations, and game day policies.
• Address and troubleshoot any ticketing concerns, such as access issues or incorrect purchases, in a professional and courteous manner.
• Use computers, printers, and scanners to manage digital ticket transactions.
• Greet guests with a friendly demeanor and help create a welcoming atmosphere at USF Athletics events.

Pay

$14/hr for 5-20 hours/wk

Qualifications

• HS graduate; current USF student
• Level 1 Criminal Background check is required

About Us

Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Benefits

• medical, dental and life insurance plans
• retirement plan options
• employee and dependent tuition programs
• generous leave
• hundreds of employee perks and discounts