STUDENT ASSET RESOURCE CLERK (SARC)

Requirements

• Must provide Criminal History background check and fingerprinting
• Ability to cooperate in a team effort with other employees
• Self-motivated, able to work on several projects concomitantly
• Able to follow instructions and follow through on assignments
• Able to protect the confidentiality of information pertaining to students, staff and program matters as appropriate
• Exercise initiative and sound judgment
• React resourcefully to varying conditions
• Courteous attitude, even disposition, patience and knowledge of telephone etiquette
• Computer and organizational skills

Responsibilities

• Assign and distribute student devices and other technology resources to students in district software
• Ensure accurate inventory tracking and asset accountability in district software
• Process, monitor, and maintain accurate records of student repair fees and supply fees (e.g., replacement device chargers and adapters) in district software
• Maintain inventories of student devices, chargers, earbuds, and related materials
• Monitor stock levels and coordinate replenishment of supplies with library media specialist as needed
• Serve as the primary site contact for student device-related issues
• Diagnose and troubleshoot basic student device and problems and perform basic fixes when appropriate
• Prepare, clean, update, and maintain a pool of loaner devices
• Manage and maintain a spare pool of student devices
• Coordinate with district repair services regarding damaged, repaired, or replacement devices
• Communicate with school administration regarding student technology repeated behaviors, e.g., disciplinary matters
• Set up technology devices and accounts for new students
• Onboard new students regarding student technology procedures and expectations
• Aid in password creation and account access
• Facilitate student device insurance paperwork
• Support school front office staff with student identification cards
• Communicate with district technology departments regarding support tickets, service requests, and site technology issues
• Collaborate with other Student Asset Resource Clerks and district personnel to ensure consistent support services
• Perform other duties as assigned by the Director of Instructional Technology and Assistant Director of Media Operations

Qualifications

• FULL-TIME, PERMANENT ENTRY LEVEL POSITION

Skills

• Communication
• Problem-solving
• Inventory management
• Customer service
• Technical troubleshooting
• Information security

Benefits

N/A

Pay

N/A

Schedule

N/A