Student Achievement Coach - (Onsite in Arlington)

Arizona College of Nursing – Arlington, VA campus

About the role

Arizona College of Nursing is a rapidly growing nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, the college offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage.

The Student Achievement Coach improves student outcomes by proactively contacting and providing academic support resources to a designated caseload of students, positively impacting academic achievement and retention goals for the BSN Program.

Schedule

• Monday–Friday
• Two nights: 11 AM–7 PM
• Three days: 9 AM–5 PM

Responsibilities

Student engagement and support

• Assist students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
• Provide prompt and friendly service to students; arrive on time and maintain consistent attendance.
• Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face), ensuring documentation of all interactions.
• Actively listen to students and direct them to appropriate community and College resources.
• Assist in de-escalating stressful situations for students.
• Impact student success by monitoring students’ progress through the program, including grades and attendance.
• Refer students to the Academic Support Coordinator for academic services and accommodations; collaborate with the Academic Support Coordinator to ensure students receive necessary support.

Documentation and metric evaluation

• Document students’ reason for withdrawal from the program or excessive absences in compliance with regulatory requirements.
• Evaluate trends and effectiveness of activities.
• Track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
• Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording and tracking all reports and investigations related to Title IX complaints.

Campus community development and activities

• Plan, organize, and execute campus activities to develop campus community.
• Promote and celebrate activities in a variety of communication channels.
• Proctor student exams.

This list does not cover every duty; adaptability and flexibility are valued as the organization grows and evolves.

Requirements

• Bachelor’s degree or equivalent experience in education.
• Two or more years’ experience in a metric-driven role.
• Driven to engage students proactively.
• Ability to craft clear, effective, and professional communications.

Nice to have

• Two or more years’ experience in registrar, career services, student services, or a related department from an educational institution.
• Experience planning and executing mid- to large-scale events.

Benefits

• Competitive pay and opportunities for professional development.
• Dynamic, supportive organizational culture.
• Generous PTO and holiday benefits.
• Robust health and welfare benefits package including medical, dental, and vision.
• 401(k) with company match.