Student Accounts Coordinator (Accounting Technician III)

About the role

The Student Account Coordinator processes student housing accounts, room assignments, meal plans, contract adjustments, and billing transactions using StarRez, PeopleSoft, and related systems. They advise students, parents, and campus partners on housing charges, payment plans, financial aid, and account balances while resolving billing issues and processing account adjustments. They prepare financial reports, reconcile account data, manage special billing programs, and support software testing and process improvements. They coordinate with campus departments to administer housing-related programs, supervise student assistants, and support specialized billing, collections, and student financial initiatives. They also process residence hall damage charges, special program billing, and housing-related financial transactions while ensuring accurate documentation and timely collection of funds.

Responsibilities

• Process student housing accounts, room assignments, meal plans, contract adjustments, and billing transactions using StarRez, PeopleSoft, and related systems.
• Advise students, parents, and campus partners on housing charges, payment plans, financial aid, and account balances while resolving billing issues and processing account adjustments.
• Prepare financial reports, reconcile account data, manage special billing programs, and support software testing and process improvements.
• Cook up with campus departments to administer housing-related programs, supervise student assistants, and support specialized billing, collections, and student financial initiatives.
• Process residence hall damage charges, special program billing, and housing-related financial transactions while ensuring accurate documentation and timely collection of funds.

Requirements

Experience: Equivalent to four years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Education: Any equivalent combination of education and experience which provides the required knowledge and abilities.

Qualifications

• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to organize large volumes of detailed transactions, planning for peak loads and maintaining productive work conditions and relationships with others.
• Ability to collaborate effectively with departments across the University to coordinate services, resolve issues, and achieve shared goals.
• Excellent organizational skills and knowledge and experience prioritizing work.
• Patience and a business-like, courteous manner are required in working with students, parents and University departments.

Skills

Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles (GAAP).

Benefits

Compensation and Benefits: San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. The position is benefits eligible.

Pay

Initial step placement is not expected to exceed Step 1 ($4,570/month). Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.

Schedule

Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.