Student Accounts Coordinator (Accounting Technician III)

About the role

This role supports accurate student account management, collaborates with campus partners, and provides guidance to students and families on housing-related financial matters.

Responsibilities

• Process student housing accounts, room assignments, meal plans, contract adjustments, and billing transactions using StarRez, PeopleSoft, and related systems.
• Advise students, parents, and campus partners on housing charges, payment plans, financial aid, and account balances while resolving billing issues and processing account adjustments.
• Prepare financial reports, reconcile account data, manage special billing programs, and support software testing and process improvements.
• Cook up with campus departments to administer housing-related programs, supervise student assistants, and support specialized billing, collections, and student financial initiatives.
• Process residence hall damage charges, special program billing, and housing-related financial transactions while ensuring accurate documentation and timely collection of funds.

Requirements

Equivalent to four years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Education: Any equivalent combination of education and experience which provides the required knowledge and abilities.

Qualifications

• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices;
• Basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to organize large volumes of detailed transactions, planning for peak loads and maintaining productive work conditions and relationships with others.
• Ability to collaborate effectively with departments across the University to coordinate services, resolve issues, and achieve shared goals.
• Excellent organizational skills and knowledge and experience prioritizing work.
• Patience and a business-like, courteous manner are required in working with students, parents and University departments.

Skills

Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles (GAAP).

Benefits

Full Benefits Package Includes Generous Time Off: 15 paid holidays, vacation, and sick leave.Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.Health Coverage: Medical, dental, and vision options at low or no cost.Education Support: CSU tuition fee waiver for employees and eligible dependents.Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Pay

Compensation Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($4,570/month).

Schedule

Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.