Strategy & Operations Manager, Account Management

About the role

A Strategy & Operations Manager, Account Management position at BetterUp involves driving a new go-to-market strategy, managing executive communications, orchestrating internal coordination, and leading RFP responses. Success hinges on data-driven problem-solving, strong organizational skills, and executive presence.

Responsibilities

• Drives account and key stakeholder research for enterprise organizations
• Crafts all executive communications and deliverables
• Orchestrates internal cross-functional coordination and collaboration
• Manages engagement with the CxOs team at the prospect organization
• Led RFP responses as needed, including strategy and coordination of response materials
• Accountable for pipeline generation within the new segment

Requirements

• 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
• Bachelor's degree - emphasis on what was learned and how it was applied
• Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences
• Strong experience with and comfort analyzing quantitative and qualitative data
• Project management & execution skills, including attention to detail, commitment to consistent timelines, operating from a sense of urgency, and prioritizing across multiple projects
• Scrappiness: Excited to roll up sleeves and do whatever it takes to deliver, with a bias towards action and translating objectives into concrete work plans

Qualifications

• No ego teammate: Thrive in a collaborative environment driven by the desire to succeed as a team

Skills

• Data analytics capabilities
• Operationally-savvy
• Well-organized
• Passionate about solving problems
• Executive presence

Benefits

• Access to BetterUp coaching
• Competitive compensation plan
• Medical, dental, and vision insurance
• Flexible paid time off
• Volunteer days
• Summer and winter breaks
• Charitable contributions
• 401(k) self-contribution

Pay

The base salary range for the role is as follows:

• Zone A (San Francisco, New York): $120,000 - $150,000
• Zone B (All Other Hubs): $108,000 - $135,000

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL.