Strategy & Delivery Lead (Program/Project Management)

Who We Are & Why We Exist

At TiER1, we are people-centric and performance-driven. We believe that business is a force for good. By helping people do their best work, we help individuals and organizations realize their potential and ultimately build a better world. We're oriented to what's possible - for our clients and ourselves - so we're always striving to realize the next, best version of any organization, including our own.

Learn more at www.tier1performance.com.

Who We Seek

We're seeking a strategic Strategy & Delivery Lead with expertise in program and project management to translate vision into execution. This role goes beyond managing timelines; you'll help ensure initiatives are aligned, adopted, and delivering real business impact. You'll partner with client leaders and cross-functional teams to bring complex work to life.

What You'll Do

• Turn Strategy into Action
  • Translate strategic priorities into clear plans, milestones, and success measures
  • Align stakeholders on goals, roles, and expected outcomes
  • Identify risks, dependencies, and organizational impacts
• Lead Delivery
  • Create structure through plans, governance, and team rhythms
  • Keep work on track by managing progress, risks, and dependencies
  • Cookordination across disciplines (change, comms, creative, learning, technology, and org & talent)
  • Be accountable for project financials (forecasting, hours, invoicing, gross margin)
  • Use AI tools to improve efficiency and visibility
• Drive Engagement & Results
  • Keep stakeholders informed, aligned, and engaged
  • Facilitate key conversations, decisions, and working sessions
  • Track success metrics and adjust to improve outcomes
• Continuously Improve
  • Bring ideas to improve how we deliver work (including use of AI)
  • Contribute to tools, templates, and ways of working
  • Support a culture of innovation and high performance

What You Bring

• Strategic & Organized Thinking
  • Ability to connect big-picture strategy to day-to-day execution
  • Strong planning, prioritization, and coordination skills
• Business & Financial Acumen
  • Experience managing budgets, forecasting, and project financials
  • Understanding of how delivery connects to client business goals
• Consulting & Communication Skills
  • Ability to build trust and influence across teams and clients
  • Comfortable navigating ambiguity and driving clarity
  • Clear, concise communicator who can synthesize and guide decisions
• Team & Client Leadership
  • Experience leading and motivating cross-functional teams
  • Collaborative mindset with strong accountability and follow-through

Qualifications

• 5+ years of project or program management experience
• Experience in consulting or cross-functional environments preferred
• Proficiency with tools like Smartsheet, Jira, or MS Project
• Strong financial management experience (budgeting, forecasting, GM%)
• Experience leading large, complex projects (including teams of 20+)