Strategic Solutions Manager

About the role

The Strategic Solutions Manager serves as a strategic advisor for enterprise supply chain and logistics solutions. This role maps customer operations, recommends future-state distribution strategies, and identifies opportunities related to network optimization, technology integrations, automation, facility placement, service enhancements, and customer share-of-wallet growth.

Responsibilities

• Lead enterprise supply chain discovery: Facilitate strategic discovery sessions, map current-state and future-state supply chains, and identify opportunities to reduce cost, improve service, simplify operations, and increase customer value.
• Develop quantified solution recommendations: Build customer-specific business cases, ROI analyses, financial models, whitepapers, and PowerPoint proposals that communicate operational improvements and financial benefits.
• Design network and distribution strategies: Evaluate customer distribution networks against OnTrac’s network and recommend fulfillment locations, injection strategies, transportation flows, facility placement, regional distribution models, and cross-dock opportunities.
• Enable technology and integration solutions: Translate business needs into functional requirements, identify integration/reporting/workflow gaps, and recommend automation or technology enhancements that improve scalability and customer experience.
• Influence product and capability strategy: Identify recurring customer needs, operational gaps, and technology opportunities; partner with Product, Technology, and senior leadership to prioritize investments and inform future roadmaps.
• Engineer future-state processes: Design operational workflows, eliminate process inefficiencies, identify automation opportunities, and prepare executive-ready process maps, solution documentation, and business cases.
• Cross-functional solution development: Work across Sales, Operations, Technology, Revenue Management, Customer Experience, and Implementation to ensure solutions are feasible, commercially aligned, and ready for execution.
• Drive innovation and scalable frameworks: Research emerging supply chain technologies, leverage AI to improve analysis and documentation, and develop repeatable consulting methodologies and solution frameworks.

Requirements

• Bachelor’s degree or equivalent experience.
• 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing.
• Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies, including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely).
• Demonstrated use of marketing AI tools for personalization and optimization.
• Proven success managing budgets, agencies, and campaign operations.
• Strong analytical skills and ability to interpret campaign performance data.
• Ability to travel as needed for client meetings, trade shows, and industry events.

Qualifications

• Strong communication and presentation skills.
• Experience working with large enterprise clients.
• Knowledge of supply chain management principles and best practices.
• Understanding of logistics and transportation concepts.
• Experience with project management tools and methodologies.

Skills

• Strategic thinking and problem-solving.
• Project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance.
• Life and short- and long-term disability coverage.
• 401(k) retirement savings plan with company match.
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours.
• Two (2) floating holidays per year.
• Paid sick leave.
• Six (6) paid company holidays.
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave.
• Additional wellness and employee assistance programs.

Pay

The expected starting base pay range for this position is $104,000 - $131,000, with full potential base salary range over a successful candidate’s tenure in the position of $104,000 - $157,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Schedule

This position may be performed remotely in states where the company is authorized to employ individuals.