Strategic Solutions Associate

Key Responsibilities

• Customer Insights
• Design and execute customer interviews, surveys, and feedback collection efforts.
• Analyze user feedback to identify trends, customer needs, and areas for product or messaging improvement.
• Translate customer insights into actionable recommendations for business development, marketing, product development, and strategic positioning.
• Help establish repeatable processes for gathering and incorporating customer feedback into company decision-making.
• Sales Enablement & Content Development
• Create, maintain, and continuously improve sales collateral, presentations, marketing materials, and customer-facing content.
• Develop compelling vignettes, case studies, capability overviews, and solution briefs that clearly communicate platform value and customer outcomes.
• Support the creation of executive briefings, customer presentations, and demonstration materials for client engagements and industry events.
• Ensure messaging remains aligned with company strategy, product evolution, and market needs.
• Market Research & Competitive Intelligence
• Conduct research on prospective clients, competitors, partners, emerging technologies, and market trends.
• Develop competitive intelligence products that inform business development strategy and opportunity pursuit efforts.
• Analyze industry developments, geopolitical dynamics, regulatory environments, and market shifts to identify new opportunities and risks.
• Maintain awareness of customer priorities and evolving market requirements to support strategic positioning.
• Proposal Development & Opportunity Support
• Assist with the development of proposals, statements of work, demos, concept papers, and business requirements documentation.
• Collaborate with technical and product teams to translate platform capabilities into clear, differentiated client value propositions.
• Support opportunity qualification, capture planning, and pursuit activities throughout the business development lifecycle.
• Help coordinate inputs from multiple stakeholders to produce high-quality, timely proposal submissions.
• Thought Leadership & Strategic Communications
• Research, draft, and refine white papers, analytical products, blog content, case studies, and other thought leadership materials under the direction of senior leadership.
• Develop content that demonstrates Rhombus' expertise, market perspective, and platform capabilities.
• Support the publication and dissemination of strategic insights that strengthen brand awareness and market credibility.
• Strategic Analysis & Product Feedback
• Leverage geopolitical, economic, and security expertise to assess developments relevant to customers and markets.
• Conduct analysis of global events and trends that may influence product strategy, customer requirements, or solution development.
• Provide structured feedback to product and engineering teams based on market research, customer interactions, and industry developments.
• Identify opportunities to strengthen product-market fit and improve customer outcomes.
• Executive & Strategic Initiative Support
• Conduct background research and prepare written materials for executive leadership, priority client engagements, and strategic initiatives.
• Support executive travel, customer demonstrations, conferences, and business development activities through preparation of briefing materials, agendas, and follow-up actions.
• Aid in special projects and strategic initiatives as directed by leadership.

Qualifications

• Bachelor's degree in International Relations, Political Science, Business, Economics, Security Studies, Communications, Marketing, or a related field.
• Strong research, analytical, and critical thinking skills.
• Exceptional written and verbal communication abilities.
• Ability to synthesize complex information into concise, actionable insights.
• Experience creating presentations, reports, and client-facing materials.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace applications.

Benefits

• Full medical, dental, vision coverage for employee and dependents
• 401k matching program
• PTO and Holidays
• Bonus and other incentive programs
• Access to mental health program
• Access to Flexible Spending Accounts for Health Care, Dependent and Commuter

About Rhombus

Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto. We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner.

Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley.

Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.