Strategic Projects Specialist

About the role

Essential Function: The Strategic Projects Specialist is the operational backbone for New Western’s highest‑priority, transformational initiatives as they scale from pilot into full national rollout. You’ll own field communications, reporting, and tracker upkeep across every market these programs touch, turning fast‑moving data into clear, actionable updates for the field. This is a true entry point into real estate operations for someone early in their career. You’ll work alongside the Manager of Strategic Projects, get hands‑on exposure to how a fast‑growing real estate marketplace runs at the ground level, and build the track record to take on more.

Core Responsibilities

• Own daily, weekly, and monthly field communications for programs going live or already live, including announcements and weekly status updates.
• Take the first pass at introducing new programs to the field once they’ve been designed and approved, translating strategy into clear, field‑ready messaging.
• Manage active‑program follow‑ups, keeping field‑facing prompts and reminders on schedule.
• Own weekly and monthly reporting for live programs, running analysis through New Western’s existing AI‑artifact workflow and cross‑checking data for accuracy.
• Maintain manual market‑level statistics tracking for the field behaviors roadmap and Deal Operations, keeping trackers current market‑by‑market.
• Escalate proactively, flagging markets at risk before they become bigger problems, and recommend solutions.
• Keep status current and chase open items across approved, nationally rolling‑out programs, applying sound judgment on when routine work needs to be escalated.

Required Qualifications

• 0–2 years of experience in project coordination, operations, communications, or a related field (internships and co‑ops count).
• Strong written communication skills, with the ability to draft clear, field‑facing updates for a broad, non‑technical audience.
• Proven ability to manage multiple recurring deadlines (daily, weekly, and monthly) without dropping details.
• Comfortable working in spreadsheets and data trackers, and quick to pick up new tools and reporting workflows.
• Bachelor’s degree or equivalent practical experience — recent graduates are encouraged to apply.

Preferred Qualifications

• Exposure to real estate, real estate investing, or a real‑estate‑adjacent industry.
• Internship, co‑op, or coursework in project management, business operations, or consulting.
• Experience with data analysis or reporting tools (e.g., Excel, Google Sheets, or BI dashboards).
• Experience communicating with a distributed or field‑based team.
• A track record that shows grit and follow‑through under a fast‑moving workload, such as competitive athletics, leadership in campus organizations, or an entrepreneurial venture.

Why This Role

This is a rare and impactful opportunity for someone early in their career: you’ll get a front‑row view of how the nation’s largest homebuyer scales two flagship programs across dozens of markets. You’ll get real ownership and real stakes, from day one, plus you’ll build a foundation in real estate operations, reporting, and cross‑functional communication that most people don’t get access to until years into their career. If you want to prove yourself fast inside a company that’s actively reshaping how homes get bought, renovated, and resold across the country, this is the seat.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.