Strategic Programs Lead, Strategic Customer & Partner Marketing

About the role

We are seeking a highly motivated Strategic Programs Leader – for the VP, Strategic Customer and Partner Marketing to serve as a trusted partner to senior leadership. This role combines strategic program leadership, executive-level stakeholder management, and organizational influence to ensure the VP's highest priorities are executed with precision and impact.

Responsibilities

• Partner with the executive leader to define, communicate, and execute on organizational priorities and long-term strategy.
• Prepare and manage executive briefings and strategic presentations for internal engagements as well as external.
• Track progress against key business goals and surface risks or opportunities to leadership.
• Oversee day-to-day business operations and ensure efficient execution of cross-functional initiatives.
• Identify operational gaps and implement scalable processes and frameworks to improve team effectiveness.
• Manage the executive's time and priorities, including agenda-setting for leadership meetings and offsites.
• Act as a liaison between the executive and internal stakeholders, ensuring clear communication and alignment.
• Lead or support high-priority, cross-functional projects from inception to completion.
• Facilitate decision-making by synthesizing complex information and presenting clear recommendations.
• Draft internal communications, memos, and announcements on behalf of the executive.
• Build and maintain strong relationships with key internal and external stakeholders.
• Represent the executive in meetings and working groups as needed.
• Champion a culture of accountability, collaboration, and continuous improvement.
• Support talent development, team engagement, and organizational health initiatives.
• Onboard and integrate new team members into the organization.

Qualifications

• 9+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience driving direction and alignment with cross-functional teams
• Experience working cross-functionally with partner teams to drive adoption and usage of brand assets and messaging
• Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service