Strategic Programs Executive

Skills

• Understanding of healthcare/hospital environments, including 340B and Revenue Integrity Programs
• Experience in a health-related field or transferable skills
• Excellent verbal and written communication
• Ability to quickly learn new products, features, and business objectives
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of CRM tools and general computer systems
• Effective relationship-building across departments and with customers
• Independent and team-oriented work capabilities
• Bachelor’s degree in a relevant field (Business, Economics, Accounting, Information Management, Healthcare Information, Computing, Mathematics, Statistics) or equivalent experience
• Minimum 6+ years in a health-related area

Qualifications

• Strong understanding of healthcare/hospital environments, including 340B and Revenue Integrity Programs
• At least one year of experience in a health-related field or transferable skills
• Excellent verbal and written communication
• Ability to quickly learn new products, features, and business objectives
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of CRM tools and general computer systems
• Effective relationship-building across departments and with customers
• Independent and team-oriented work capabilities
• Bachelor’s degree in a relevant field (Business, Economics, Accounting, Information Management, Healthcare Information, Computing, Mathematics, Statistics) or equivalent experience
• Minimum 6+ years in a health-related area

Responsibilities

• Serving as domain expert on The Craneware Group’s software platform for patient data integration and management
• Evaluating business processes and researching root causes to improve customer quality and profitability
• Identifying, analyzing, and interpreting trends in complex data sets
• Acquiring and abstracting data from internal and external sources
• Collaborating to develop and implement data collection systems for optimal efficiency and quality
• Executing functional and analytic assessments and project requirements
• Conducting quantitative and qualitative interviews
• Performing departmental shadowing and observations
• Analyzing processes and data
• Guiding process, resource, and system improvements for customer programs
• Staying current on industry issues, regulations, and technology
• Participating in developing proactive and automated monitoring tools
• Recommending technical improvements for applications
• Cooking with relevant parties on performance, reprocessing, and special projects
• Coordinating with other teams for remediation efforts
• Performing user acceptance testing
• Prioritizing initiatives based on business needs and managing competing resources
• Interpreting data and developing recommendations collaboratively
• Developing graphs, reports, and presentations of project results
• Generating routine and ad hoc reports