Strategic Programs Director

General Summary

The Strategic Programs Director serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning, managing cross-functional programs, and enabling executive decision-making through effective governance and communication.

Essential Duties and Responsibilities

• Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics.
• Translate high-level strategies into actionable plans and ensure alignment across departments and teams.
• Monitor progress against strategic objectives and provide insights to adjust course as needed.
• Facilitate strategic planning sessions and ensure outcomes are documented and tracked.
• Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles.
• Develop and maintain governance frameworks to ensure accountability and transparency in decision-making.
• Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows.
• Prepare executive-level reporting and dashboards to support data-driven decisions.
• Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope.
• Develop program plans, manage resources, and mitigate risks to ensure successful outcomes.
• Cook up with internal and external stakeholders to align efforts and resolve issues.
• Continuously improve program management practices and tools to enhance effectiveness.
• Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives.
• Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications.
• Foster a culture of collaboration, accountability, and continuous improvement across leadership teams.

Knowledge, Skills, and/or Abilities Required

• Ability to manage large projects and processes independently with limited supervision
• Recognized expert in applicable work area
• Ability to situationally adapt and understand new technology/processes as per business needs

The Ideal Candidate

The ideal candidate is a proactive leader with strong business acumen, exceptional organizational skills, and the ability to influence across all levels of the organization.

Education/Vocational/Previous Experience Recommendations

• Bachelor’s degree in related field or equivalent business experience
• 8+ years of relevant experience

Working Conditions

• Onsite/Hybrid/Remote depending on location
• 10-20% travel required

ConnectWise is an Equal Opportunity Employer

ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.