Strategic Planning Manager

About the role

As Terminal Planning Manager, you will play a central role in shaping how our terminal operates today and evolves for the future. You will be responsible for developing and executing operational planning strategies that improve safety, efficiency, customer experience, and profitability. This role is key to supporting our ambitious modernization journey, including a significant capacity expansion and the integration of new technologies and systems.

Responsibilities

• Lead high-volume terminal planning activities, supporting more than 1.4 million annual container lifts and 12+ weekly vessel calls through advanced operational planning
• Own and optimize berth planning, yard layout, appointment strategies, capacity planning, and ocean carrier SLA performance
• Develop short- and long-term operational strategies that integrate safety, productivity, and technology optimization across terminal operations
• Use TOS-driven insights and data analytics to model, simulate, and optimize operational scenarios, asset utilization, and throughput
• Govern standardized processes by maintaining planning documentation, process maps, validations, and operational performance reviews
• Strengthen customer relationships by leading operational review meetings focused on service reliability, improvement initiatives, and long-term partnership value
• Coach and develop Assistant Managers, building strong operational leadership capability and a sustainable talent pipeline

Requirements

• Continuous improvement mindset: a strong mindset of continuous improvement – naturally curious, committed to solving problems at the root, and driven to make things better every day
• Bachelor’s degree in a relevant field; advanced education is an advantage
• 5+ years of experience in operational planning and people leadership within complex, asset-intensive environments; port or terminal experience is a plus
• Strong analytical capability with experience using data, KPIs, and systems to drive operational decisions
• Clear, collaborative communicator who can align stakeholders, influence decisions, and lead teams through change

Qualifications

• Experience in operational planning and people leadership within complex, asset-intensive environments
• Port or terminal experience is a plus
• Strong analytical capability with experience using data, KPIs, and systems to drive operational decisions
• Clear, collaborative communicator who can align stakeholders, influence decisions, and lead teams through change

Skills

• Strategic planning and execution
• Operational analysis and optimization
• Data-driven decision making
• Team leadership and development
• Customer relationship management
• Problem-solving and root cause analysis

Benefits

• Full-time employees are eligible for Health Insurance, Paid Time Off, 401K Match and more

Pay

$115,000 – $130,000K

Schedule

Variable shifts including evenings & weekends when necessary