Strategic Partnership Manager

About the role

Lowe Law Group is seeking a relationship-driven Strategic Partnership Manager to help strengthen and grow our network of referral law firms. This role serves as the primary relationship manager for an assigned portfolio of referral partners, ensuring attorneys and law firms receive exceptional communication, support, and service throughout the partnership.

Responsibilities

• Serving as the primary point of contact for assigned referral partner law firms
• Building trusted, long-term relationships through consistent communication and proactive engagement
• Supporting the onboarding and successful integration of new referral partners
• Maintaining regular communication to ensure partners remain informed, supported, and aligned with firm processes
• Monitoring referral activity, identifying trends, and recommending opportunities to strengthen partner engagement and referral consistency
• Gathering partner feedback and collaborating with internal teams to continually improve the referral experience
• Identifying opportunities to expand existing relationships and support the growth of the firm's referral network
• Cross-functional collaboration creates a seamless experience for referral partners and internal teams
• Opportunities to strengthen partnerships and improve the referral experience are consistently identified and implemented

Requirements

• Exceptional relationship-building and interpersonal skills
• Professional communication and executive presence
• The ability to build credibility and trust with attorneys and business leaders
• Strong organizational skills and attention to detail
• Excellent follow-through and accountability
• Sound judgment and problem-solving ability
• A collaborative mindset with a passion for helping others succeed
• The ability to manage multiple priorities in a fast-paced environment

Qualifications

• Experience in account management, business development, client success, legal services, professional services, or another relationship-focused environment
• Demonstrated success managing external client or partner relationships
• Experience working with law firms, attorneys, or referral-based business models is preferred
• Experience in personal injury law or professional services is a plus
• Bachelor's degree or equivalent professional experience preferred

Benefits

• Competitive salary ($70,000–$80,000 DOE)
• Long-term career growth opportunities
• Health insurance
• Dental insurance
• 401(k) with company match
• Paid time off (PTO)